Marketing & Admin Support Assistant

Overview

We are seeking a proactive and detail-oriented Marketing & Admin Support Assistant to join a growing development firm, BruntWork, serving clients across various technical projects. In this role, you will act as the first point of contact for potential clients while supporting marketing campaigns and administrative operations that drive business growth. You’ll work directly with leadership, gain hands-on experience with modern marketing tools, and play a key role in scaling client engagement processes. This position is ideal for someone who thrives in a dynamic environment, enjoys client interaction, and wants to grow within a fast-scaling company.

Job Highlights

• Monthly Rate: USD 990
• Number of Paid Hours Per Week: 35 hours (with potential to extend to 40 hours)
• Schedule: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (1-hour unpaid break)
• Optional: Additional weekend hours available for candidates open to extending to 40 hours
• Work Arrangement: Remote / Work from Home
• Client Timezone: Eastern Time (Montreal)

Independent Contractor Perks

• Permanent work-from-home setup
• Stable and consistent freelance opportunity
• Clear growth opportunity as the company scales
• Direct exposure to leadership and marketing strategy
• Training provided on tools and systems
• Health Insurance

Responsibilities

• Serve as the first point of contact for leads from Meta advertising campaigns and DM responses
• Conduct manual booking for podcast episodes and manage follow-ups with potential guests
• Manage outbound marketing campaigns using tools like Instantly AI
• Pre-qualify leads using sound business judgment and schedule calls with the sales team or decision-makers
• Maintain a clean CRM pipeline in Udo with accurate lead lifecycle tracking
• Make voice-only phone calls to leads for follow-ups and engagement
• Perform light administrative tasks, including Jira ticket creation and timesheet entry
• Provide weekend on-call support for quick lead responses (2–3 minute tasks, if open to it)
• Coordinate with the podcast host (VP) and manage lead communications across multiple channels

Requirements

• Excellent English proficiency
• Highly detail-oriented and meticulous in data entry and communications
• Strong common sense for lead qualification and identifying serious business prospects
• Fast learner with an autonomous work style and problem-solving mindset
• Comfortable with voice-only phone calls and client interaction
• Available for flexible scheduling, including optional weekend on-call work

Bonus / Nice-to-Have

• Experience with CRM systems, marketing tools, or lead generation
• Bilingual (French is a plus but not required)

Side Note

This is a remote position. Candidates must have their own computer and reliable internet connection. Compensation structure and potential schedule extensions will be discussed during the application process.

Key skills/competency

• Lead Generation
• CRM Management
• Outbound Marketing
• Client Communication
• Administrative Support
• Jira
• Instantly AI
• Data Entry
• Lead Qualification
• Customer Service