Senior Director, Institutional Assessment and Effectiveness

Senior Director, Institutional Assessment and Effectiveness

Under general direction, this position provides district-wide leadership in the implementation, quality, and monitoring of institutional assessment and effectiveness processes, focusing on student learning outcomes and operational outcomes. This role fosters a culture of assessment and quality improvement within Broward College. The Senior Director oversees assessment quality assurance and directs ongoing operations of assessment related to the College’s academic programs, co-curricular, and administrative outcomes assessment.

You will provide comprehensive support to academic programs, administrative, and support units in defining outcomes, assessing these outcomes, and using the results to guide future planning, decision making, and continuous improvement. A key responsibility is developing data-informed strategies that support the institution’s accreditation, assessment, curriculum mapping, program review, and data-management efforts, all aligned with strategic planning.

This position also provides leadership on reporting, solutions to streamline and align existing systems and models, specialized record keeping, compliance assurance, and associated quality assurance. The goal is to produce accurate, reliable, and current planning and assessment data for internal and external constituents, and to manage a wide range of highly complex associated administrative, assessment, and planning activities in conjunction with other departmental areas and district offices in accordance with the College’s Strategic Plan and College-wide initiatives. You will provide expert analytical support in the collection and use of evidence to enhance the College’s continuous improvement capacity.

Minimum Education

A Master's Degree is required, with a Doctorate degree preferred. The Master's degree (MA/MS) should be in Quantitative and/or Social Science disciplines, such as Business, Management, Mathematics, Statistics, Education, Analytics, Data Science, Business research methodology or related fields, or any combination of education, training and experience that provides the required knowledge, skills and abilities suitable for the position.

Minimum Experience/Training

Candidates should possess eight years of related experience in higher education, including working with regional accreditation, academic and administrative outcomes assessment consultation, program review, quality assurance, and faculty/staff training. This must include five years in management and three years of relevant experience.

Essential Functions

• Leadership in Institutional Assessment (20%): Provides leadership in the implementation, quality, and monitoring of institutional assessment for the College. Supports academic programs, administrative, and support units in defining outcomes, assessing these outcomes, and using the results to guide future planning, decision making, and continuous improvement.
• Planning & Reporting (15%): Responsible for supporting the planning and reporting on efforts related to the design and implementation of program review. Prepares detailed analyses and college-wide reports focused on student learning, quality improvement and accountability key performance indicators. Develops data-informed strategies that support the institution’s accreditation, assessment, curriculum mapping, program review, strategic planning, process improvement, and data-management efforts.
• Data & Document Management (10%): Manages and maintains digital content libraries, inventories, and records; implements and maintains data and document management systems. Develops or updates technical and/or administrative correspondence and documentation relative to accreditation, Institutional Planning and Effectiveness, and related correspondence.
• Strategic Planning & Training (10%): Supports the strategic planning process and provides appropriate data and analysis. Provides training and presentations, and serves as a system administrator and point of contact for the accountability management system; facilitates timely completion of program review components and institutional effectiveness plans for all College units. Supports programmatic accreditation as needed.
• Research, Review & Reporting (10%): Plans and organizes activities in the research, review, analysis, interpretation and reporting of a variety of data and information. Prepares goal-alignment and annual reports. Coordinates the development, review and submission of regional accreditation, and compliance certification reports.
• Accreditation Support (10%): Works closely with the accreditation core review team, steering committees and related accreditation task forces to organize materials, manage on-site visits, schedule appointments, maintain calendars, and facilitate travel arrangements as required.
• Policy & People Management (10% each): Responsible for policy recommendation, implementation and interpretation as needed. Also responsible for people management of the area, including recommendation of staffing, hiring, termination and discipline, setting performance standards and evaluating staff.
• Other Duties (5%): Performs related duties as assigned.

Knowledge, Skills and Abilities

• Models inclusive excellence through specific actions that support the College’s mission in the recruitment, hiring, and retention of talented and diverse faculty and staff.
• Extensive functional knowledge and expertise in all aspects of own and related areas of the College, and pertinent interdependencies.
• General understanding of the external environment and how it affects academia in general and Broward in particular, including political, legal, environmental, educational, financial and social influences.
• Strong knowledge of College structure, policies and practices, and the impact on own area.
• Strong supervisory and team building skills.
• Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc.
• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.
• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.

Our Culture at Broward College

At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Exceptional Benefits Package

Broward College offers an exceptional benefits package, including, but not limited to:

• Affordable High Quality Healthcare Insurance (Medical, Dental & Vision)
• Retirement Options – Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan
• Wellness Program
• Vacation/Paid Time Off
• Winter and Spring Break Off
• Paid Parental Leave
• Tuition Assistance and Tuition Reimbursement are available to employees and family members

Key skills/competency

• Institutional Assessment
• Accreditation Standards
• Strategic Planning
• Data Analysis
• Program Review
• Student Learning Outcomes
• Leadership & Management
• Quality Assurance
• Higher Education Administration
• Policy Implementation