Senior UX Research Contractor

@ Brooklinen

About The Role

Brooklinen is looking for a Senior UX Research Contractor to lead critical research during the final phase of our strategic redesign project. The role will focus on validating new site experiences through usability testing and launch-readiness research, ensuring our redesigned site meets user needs and delivers a frictionless shopping experience ahead of our January 2026 launch.

This is a contract role ideal for a seasoned researcher who thrives in fast-paced, pre-launch environments and can quickly translate findings into actionable design recommendations.

Engagement Details

Location: RemoteTimeline: October–November 2025 (6 weeks / 3 sprints)Hours: ~20–30 hours/week (120–180 total hours)Compensation: $75–$85/hour

What You’ll Do

• Lead mixed-method research including moderated and unmoderated usability testing, surveys, and benchmarking.
• Validate core site flows including homepage, PLPs, PDPs, navigation, and checkout.
• Own research operations end-to-end, including recruiting, scheduling, and logistics.
• Synthesize findings into clear, executive-friendly deliverables such as a findings deck, prioritized recommendations, and a launch readiness scorecard.
• Partner with design, product, brand, and engineering teams to integrate insights before code freeze.

What You Bring

• 6+ years of UX research experience; e-commerce background strongly preferred.
• Expertise in mixed methods including usability testing, surveys, and benchmarking metrics.
• Proven experience turning research insights into business impact.
• Experience with research operations including recruiting and session logistics.
• Ability to distill complex findings into actionable recommendations for various audiences.
• Proficiency with tools such as UserTesting, Figma, Miro, and Notion.
• Comfort working under tight timelines in a pre-launch environment.
• Provide a portfolio with case studies on usability testing and launch-readiness research.

Why Join Us?

As a contractor, you'll experience Brooklinen's authentic and collaborative team culture recognized by LinkedIn Top Startups, Inc.'s Best Workplaces, and Forbes Best Startup Employers. Diverse perspectives matter and if you’re excited even if not meeting every qualification, we encourage you to apply.

About Brooklinen

Brooklinen, founded in 2014, is one of the largest soft good DTC brands in the US. Known as “The Internet’s Favorite Sheets,” they design modern bedroom products made for comfort and ease. Their premium products have garnered over 100,000 5-star reviews and multiple industry accolades.

Key skills/competency

• UX Research
• Usability Testing
• Mixed Methods
• Research Operations
• Stakeholder Collaboration
• E-commerce
• Data Synthesis
• Design Recommendations
• Executive Reporting
• Remote Work