Administrative Assistant, Faculty of Education

About Brock University

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years and ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

This position is located at the Burlington campus.

About the Role

The Administrative Assistant, Faculty of Education, provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. This role ensures smooth day-to-day operations, effective communication, and robust administrative support for departmental activities. The Administrative Assistant acts as the first point of contact, addresses inquiries, supports administrative and operational processes, and assists with logistics while maintaining compliance with institutional standards.

Key Responsibilities

• Provide day-to-day administrative assistance to academic leadership and faculty members.
• Coordinate communications, prepare documents and correspondence, and support scheduling needs.
• Act as a liaison between departments and other units to facilitate effective administrative supports.
• Provide data entry and expense transactions processing, including reimbursements and purchasing records.
• Ensure timely and accurate recording of all financial transactions, submitting to Finance/AP or through financial systems as appropriate.
• Review and process faculty and departmental travel and expense reports, including submissions related to meetings, conferences, luncheons, events, and recruitment activities.
• Maintain records, filing systems, tracking, and databases in accordance with privacy guidelines.
• Assist with postings and contracts in Workday (e.g., TAs, RAs, overloads), ensuring compliance with collective agreements.
• Manage generic email accounts, answer general questions, redirect inquiries, and provide accurate information to ensure timely communication.
• Liaise with members of the Brock community to share up-to-date information on deadlines, policies, and departmental operations.
• Maintain office supplies, keys, and equipment inventory.
• Schedule department and committee meetings, prepare agendas, and record minutes.
• Plan and manage logistics for events, workshops, colloquia, and conferences hosted by the program, including guest speakers, student research days, high school visits, and alumni events.

Please note: This position may require occasional evenings and visits to Brock’s main campus.

Key Skills and Experience

• Diploma or degree in a related discipline. The equivalent combination of education and experience would be considered.
• Experience in administrative or office support role.
• Proficiency with computer systems and software applications.
• Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms.
• Ability to maintain accurate records, including file retention and tracking.
• Excellent writing, grammar, editing, and proofreading skills.
• Promotes and embodies inclusivity and respect within the workplace and the broader community.
• Excellent communication and interpersonal skills.
• Ability to provide responsive and professional support to faculty, staff, and students.
• Works cooperatively with colleagues to achieve departmental goals.
• Strong organizational and time-management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain precise records and manages complex schedules effectively.
• Handles inquiries and issues with sound judgment and efficiency.

Salary and Total Rewards

Job Grade Exempt H, Salary Scale ($48,432-$78,538); Target Hiring Range: $48,432-$57,538. This is a permanent position that includes:

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

Key skills/competency

• Administrative Support
• Office Management
• Communication Skills
• Record Keeping
• Event Planning
• Financial Transactions
• Scheduling
• Data Entry
• Customer Service
• Time Management