Sr. Server Engineer CICS MQ
@ Broadridge

Toronto, ON
$130,000
On Site
Full Time
Posted 20 hours ago

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Job Details

About Broadridge

At Broadridge, our culture empowers others to accomplish more. We deliver real business value with technology-driven solutions in the financial services industry.

Join Our Team

We are seeking a knowledgeable and experienced Senior Server Engineer CICS MQ to support our advanced CICS systems environment. Work closely with application development groups, provide debugging assistance and technical guidance in transaction-based and web service-oriented architectures.

Responsibilities

  • Configure and maintain CICS system software across production, test, and Q/A environments.
  • Customize and maintain IBM and ISV products including monitoring tools such as CPSM and Omegamon.
  • Provide 24x7 real-time problem determination support for CICS-dependent business applications.
  • Analyze traces, dumps, traps, and logs to resolve issues with IBM and ISV support.
  • Apply performance management tools to optimize response times in high-volume transactions.
  • Code and maintain custom programs using Assembler, PL/I, and Rexx.
  • Utilize change, incident, and problem management tools in alignment with data center standards.

Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field; or equivalent experience.
  • 5-7 years supporting CICS environments, preferably in insurance or mutual fund industries.
  • Proficiency in Assembler, PL/I, and Rexx.
  • Strong analytical skills for performance analysis and real-time problem resolution.
  • Expertise in performance management tools and techniques.
  • Excellent communication and collaborative skills.
  • Proficient with Microsoft Word, Excel, and PowerPoint.

Background Check Process

Mandatory background check including employment, education, credit, and Canadian criminal record check.

Workplace Flexibility

This is a hybrid role. Candidates must have a home office set up, high-speed internet, and the ability to work without distractions during core hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer committed to an inclusive workplace. Inform our recruitment team if you require accommodations during the process.

Key skills/competency

CICS, MQ, Assembler, PL/I, Rexx, performance, troubleshooting, configuration, technical support, hybrid

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How to Get Hired at Broadridge

🎯 Tips for Getting Hired

  • Research Broadridge's culture: Understand their mission, values, and technology focus.
  • Customize your resume: Highlight experience with CICS and MQ systems.
  • Prepare for technical interviews: Practice problem-solving in CICS environments.
  • Showcase collaboration skills: Emphasize teamwork and communication abilities.

📝 Interview Preparation Advice

Technical Preparation

Review CICS system configuration details.
Practice debugging CICS logs and dumps.
Study Assembler, PL/I, and Rexx basics.
Familiarize with incident management tools.

Behavioral Questions

Describe a team challenge you resolved.
Explain handling high-pressure technical issues.
Discuss collaboration with development teams.
Share an experience overcoming project obstacles.

Frequently Asked Questions