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Sr. Server Engineer CICS MQ
Broadridge
Original Job Summary
About Broadridge
At Broadridge, our culture empowers others to accomplish more. We deliver real business value with technology-driven solutions in the financial services industry.
Join Our Team
We are seeking a knowledgeable and experienced Senior Server Engineer CICS MQ to support our advanced CICS systems environment. Work closely with application development groups, provide debugging assistance and technical guidance in transaction-based and web service-oriented architectures.
Responsibilities
- Configure and maintain CICS system software across production, test, and Q/A environments.
- Customize and maintain IBM and ISV products including monitoring tools such as CPSM and Omegamon.
- Provide 24x7 real-time problem determination support for CICS-dependent business applications.
- Analyze traces, dumps, traps, and logs to resolve issues with IBM and ISV support.
- Apply performance management tools to optimize response times in high-volume transactions.
- Code and maintain custom programs using Assembler, PL/I, and Rexx.
- Utilize change, incident, and problem management tools in alignment with data center standards.
Qualifications
- Bachelor’s degree in Computer Science, IT, or related field; or equivalent experience.
- 5-7 years supporting CICS environments, preferably in insurance or mutual fund industries.
- Proficiency in Assembler, PL/I, and Rexx.
- Strong analytical skills for performance analysis and real-time problem resolution.
- Expertise in performance management tools and techniques.
- Excellent communication and collaborative skills.
- Proficient with Microsoft Word, Excel, and PowerPoint.
Background Check Process
Mandatory background check including employment, education, credit, and Canadian criminal record check.
Workplace Flexibility
This is a hybrid role. Candidates must have a home office set up, high-speed internet, and the ability to work without distractions during core hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer committed to an inclusive workplace. Inform our recruitment team if you require accommodations during the process.
Key skills/competency
CICS, MQ, Assembler, PL/I, Rexx, performance, troubleshooting, configuration, technical support, hybrid
How to Get Hired at Broadridge
🎯 Tips for Getting Hired
- Research Broadridge's culture: Understand their mission, values, and technology focus.
- Customize your resume: Highlight experience with CICS and MQ systems.
- Prepare for technical interviews: Practice problem-solving in CICS environments.
- Showcase collaboration skills: Emphasize teamwork and communication abilities.