Route Manager
Brink’s Inc · Irving, TX
- On site
- Full-time
- $75,000 / year
- Irving, TX
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Job highlights
- Manage drivers, messengers, and guards for armored car operations.
- Ensure safe and efficient route logistics and customer service.
- Drive continuous improvement in cost, quality, and efficiency.
- Supervise and develop Route Logistics team members effectively.
- Maintain high ethical standards and protect company reputation.
About the role
Route Manager
Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing, and other value-added services to financial institutions, retailers, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Manager – Route Logistics II.
The Manager - Route Logistics II is responsible for managing drivers, messengers and guards and operations outside the facility, typically including up to 15 routes or more than 600 ATMs and/or CompuSafes. This position is responsible for assisting the City Manager or Senior Manager Operations in the secure, safe, and efficient functioning of an armored car operation. The incumbent drives the execution of the business and motivates team members to achieve the best results and to drive continuous process improvement. This position will lead a dedicated team of Route Logistics employees and requires extensive coordination with other on-site operations. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.
Key Responsibilities
- Provide first-line supervision to Route Logistics team members at one of the market locations
- Ensure route logistics efficiency through appropriate interaction with market employees and route analysis
- Maintain a safe and secure environment with the goal of ensuring that all Route Logistics employees work and return home safely
- Leverage systems, equipment, and process redesign to drive continuous improvement in cost, quality, and efficiency
- Maintain and provide quality customer service
- Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses
- Establish and maintain accountability on the front line of the market; schedule and develop staff; maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement
- Maintain the highest level of integrity, dignity, and standards both on an internal and external basis; maintain high ethical standards and protect the Brink’s reputation by delivering high quality, reliable programs, and services which meet customer expectations
Minimum Qualifications
- Minimum of 3 years of operations experience in transportation and/or logistics
- Minimum of 1-year supervisory experience
- Minimum of Class B with air brakes driver’s license
- Satisfy all applicable Department of Transportation requirements
- Minimum of 21 years of age
- Valid firearms permit or ability to pass applicable firearms licensing requirements
- A valid guard card or ability to obtain a guard card or any other required licenses
- Able to lift at least 50 pounds
Preferred Qualifications
- 5+ years of ATM operations and claims experience
- Previous experience as an armored car driver
- Knowledge of route analysis and logistics
- Knowledge of lean/process improvement methodologies
- Knowledge of budgeting and planning experience
- Bachelor’s Degree
Professional Skills
- Strong consultative, analytical, and problem-solving skills
- Excellent interpersonal/communication and presentation skills
Key skills/competency
- Route Management
- Logistics Operations
- Team Supervision
- Safety and Security
- Process Improvement
- Customer Service
- Inventory Control
- Risk Management
- Employee Relations
- Ethical Standards
Skills & topics
- Route Manager
- Logistics Manager
- Operations Manager
- Transportation Management
- Armored Car
- Fleet Management
- Supervision
- Security
- Process Improvement
- Customer Service
- Class B Driver
- DOT
- Firearms Permit
- Guard Card
- ATM Services
- Brink's
- Texas
How to get hired
- Customize your resume: Highlight your 3+ years of operations experience in transportation/logistics and 1+ year of supervisory experience. Quantify achievements in efficiency and safety.
- Address all qualifications: Ensure your resume clearly shows you meet the Class B license, DOT requirements, age, firearms permit, and guard card eligibility.
- Ace the application: Complete the entire application process thoroughly, including all prescreening questions and e-signature, to ensure it's received.
- Prepare for the interview: Be ready to discuss your experience in managing teams, ensuring safety, and driving process improvements in logistics operations.
Technical preparation
Review DOT regulations and driver requirements.,Study route analysis and logistics optimization techniques.,Familiarize yourself with security protocols and procedures.,Practice using logistics management software systems.
Behavioral questions
Describe a time you improved operational efficiency.,How do you ensure team safety in a high-risk environment?,Handle a conflict between team members.,How do you motivate a team to meet goals?
Frequently asked questions
- What are the key responsibilities for a Route Manager at Brink's?
- As a Route Manager at Brink's, you will be responsible for first-line supervision of Route Logistics team members, ensuring efficient and safe route operations, managing inventory and security procedures, and fostering a positive employee relations environment. You'll also focus on continuous process improvement and customer service.
- What are the minimum qualifications for the Route Manager position at Brink's?
- To be considered for the Route Manager role, you'll need at least 3 years of operations experience in transportation/logistics, 1 year of supervisory experience, a Class B driver's license with air brakes, and must meet DOT requirements. You must be at least 21 years old and able to obtain a firearms permit and guard card.
- Does Brink's require specific licenses or permits for the Route Manager role?
- Yes, Brink's requires a Class B driver's license with air brakes, and you must satisfy all applicable Department of Transportation requirements. Additionally, you will need a valid firearms permit and a valid guard card, or the ability to obtain them.
- What type of work environment can I expect as a Route Manager at Brink's?
- The Route Manager role operates in an armed environment. You will be responsible for enforcing rules to protect company and customer premises, property, and the safety of individuals on-site.
- How can I best prepare my application for a Route Manager job at Brink's?
- To prepare your application for a Route Manager position at Brink's, ensure your resume highlights your relevant operations, logistics, and supervisory experience. Complete all sections of the online application accurately and thoroughly. Mention any experience with route analysis, process improvement, or customer service to demonstrate your fit.
- What is Brink's Inc. known for in the industry?
- Brink's Inc. is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. They are a premier provider of armored car transportation and related services to financial institutions, retailers, and government agencies.