1 month ago
DevOps Cloud Support Engineer
Bridgenext
On Site
Full Time
₹800,000
Pune Division, Maharashtra, India
Job Overview
Job TitleDevOps Cloud Support Engineer
Job TypeFull Time
Offered Salary₹800,000
LocationPune Division, Maharashtra, India
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Job Description
DevOps Cloud Support Engineer - Bridgenext (Pune)
We are seeking a DevOps / Cloud Support Engineer with strong L2/L3 production support experience to manage and troubleshoot cloud-native infrastructure running on AWS and Kubernetes. This role is ideal for someone who thrives in incident response, root cause analysis, and maintaining highly available distributed systems.
Key Responsibilities
- Provide L2/L3 support for production Kubernetes clusters and AWS infrastructure.
- Troubleshoot complex issues across networking, compute, storage, IAM, and containerized workloads.
- Lead incident response, perform root cause analysis (RCA), and document post-mortems.
- Monitor system health, respond to alerts, and ensure SLA/SLO compliance.
- Manage and maintain Infrastructure as Code (Terraform).
- Develop automation and operational scripts using Bash, Python, or Go.
- Support CI/CD pipelines and deployment workflows.
- Collaborate with engineering teams to resolve systemic issues and improve reliability.
- Participate in on-call rotation as needed.
Required Qualifications
- Hands-on experience supporting production Kubernetes environments.
- Strong knowledge of AWS services (EKS, EC2, IAM, VPC, S3, RDS, CloudWatch, etc.).
- Experience with Terraform for infrastructure provisioning and maintenance.
- Proficiency in Bash scripting and basic programming in Python and/or Go.
- Strong Linux systems administration and networking fundamentals.
- Proven troubleshooting experience in distributed/cloud-native environments.
Preferred Qualifications
- Experience in 24/7 production support environments.
- Familiarity with monitoring tools (Prometheus, Grafana, ELK, Datadog, etc.).
- Knowledge of Docker and containerization best practices.
- Understanding of cloud security and access control.
- Some experience with Python.
If you are passionate about solving complex infrastructure problems, improving system reliability, and supporting mission-critical cloud platforms, we’d love to hear from you.
Key skills/competency
- DevOps
- Cloud Support
- AWS
- Kubernetes
- L2/L3 Support
- Incident Response
- Root Cause Analysis
- Infrastructure as Code
- Terraform
- Bash Scripting
How to Get Hired at Bridgenext
- Tailor your resume: Highlight L2/L3 production support, AWS, Kubernetes, and Terraform experience.
- Showcase scripting skills: Emphasize Bash, Python, or Go proficiency for automation and CI/CD.
- Demonstrate troubleshooting ability: Provide examples of resolving complex distributed system issues.
- Prepare for technical interviews: Expect questions on cloud services, containerization, and networking.
- Align with company values: Research Bridgenext's focus on reliability and problem-solving.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the primary responsibilities of a DevOps Cloud Support Engineer at Bridgenext?
02What AWS services are most important for this DevOps Cloud Support Engineer role?
03Is experience with Kubernetes essential for the DevOps Cloud Support Engineer position at Bridgenext?
04What programming or scripting languages are most relevant for this role?
05Does Bridgenext require experience with Infrastructure as Code (IaC) for this role?
06What does 'L2/L3 production support' mean in the context of this job?
07What is the on-call rotation like for the DevOps Cloud Support Engineer role?
08How can I best prepare for the technical interview for the DevOps Cloud Support Engineer position at Bridgenext?
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