Director of Client Engagement, Pharmacy Consult... @ Bridge Specialty Group
Your Application Journey
Email Hiring Manager
Job Details
About the Role
The Director of Client Engagement, Pharmacy Consulting Services at Bridge Specialty Group will oversee all aspects of product and service delivery. This includes RFP/procurement projects, auditing, market-check analysis, analytic reporting, and providing ongoing pharmacy benefit expertise.
Key Responsibilities
- Onboard new clients with accurate setup in Remedy system.
- Manage RFP/procurement process, coordinate data requests, and prepare reports.
- Lead contract reviews and PBM contract negotiations.
- Manage auditing process including kick-off calls and audit findings.
- Oversee Pharmalogic reporting and client transition support.
- Maintain strategic and tactical client relationships to ensure retention.
- Manage MSA/SOWs, renewals, and a team of account coordinators/managers.
- Act as a mentor and subject matter expert to the team.
- Handle issue escalation and resolve pharmacy related issues.
- Document all key agreements, deliverables and client correspondence.
Competencies
Applicants should thrive in a self-directed environment, demonstrate strong communication, analytical, and organizational skills, and show adaptability to change. Teamwork, critical thinking, and the ability to take initiative are essential for success.
Qualifications
Required: Bachelor's degree in Business or Healthcare related field or 10+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience; ability to travel up to 25% of the time.
Preferred: Knowledge of Pharmacy and Medical data, proficient in MS Office/MS Excel, and experience with Tableau.
Compensation & Benefits
Pay range: $140,000.00 - $150,000.00 annually. Benefits include health benefits, financial benefits like 401k and tuition reimbursement, mental health support, paid time off, and more.
Key Skills/Competency
- Client Engagement
- Pharmacy Consulting
- RFP Management
- Audit Coordination
- Data Analysis
- Contract Negotiation
- Team Leadership
- Strategic Relationship
- Project Management
- Communication
How to Get Hired at Bridge Specialty Group
🎯 Tips for Getting Hired
- Research Bridge Specialty Group's culture: Review their mission and team structure.
- Customize your resume: Highlight pharmacy consulting and leadership experience.
- Align your skills: Emphasize client engagement and analytics expertise.
- Prepare for interviews: Practice discussing RFP, audit, and teamwork scenarios.