Application Analyst
BRG · Chicago, IL
- On site
- Full-time
- $120,000 / year
- Chicago, IL
Job highlights
- Analyze and support enterprise applications.
- Collaborate with finance, HR, and legal teams.
- Provide Tier 3 support for enterprise systems.
- Configure, secure, and enhance applications.
- Document technical processes and procedures.
About the role
Application Analyst
BRG is actively seeking a full-time Application Analyst. The Application Analyst will serve as a resident expert on the suite of BRG’s enterprise applications. This role will work closely with BRG’s Accounting, Finance, HR, and Legal teams to understand their business objectives, pain points, and business process, and support, adapt, configure, secure, and enhance the applications used by these groups. The Application Analyst will also interface with BRG IT and third-party consultants to assist in this goal. The Application Analyst will report to the Application Manager.
Candidates wishing to be based in a BRG office will benefit by working from Emeryville, Chicago, Dallas, Boston, or Washington, DC. BRG also welcomes candidates who wish to work remotely.
Primary Duties
- Understand business and technical processes and problems by working with stakeholders and subject matter experts.
- Gain and maintain relationships with our corporate staff, and strong knowledge of key corporate functions.
- Maintain, troubleshoot, and remediate applications and related issues.
- Provide Tier 3 support for enterprise systems.
- Evaluate and propose potential technical solutions and options to solve problems or improve functions.
- Plan and execute application installations, upgrades, adjustments.
- Create and maintain knowledgebase of existing software and data environments, and standard operating procedures.
- Research and development of patterns and best practices.
- Technical writing and technical documentation.
- General system maintenance and downtime for relevant data systems.
- Meet regularly with business users and stakeholders; understand their business processes and technical needs.
- Evaluate existing systems, tools, and possible new vendor applications or features solve business problems.
- Ensure application and data security.
- Participate in IT change management processes, especially relating to the roll-out of new applications or modules.
Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, Engineering, Accounting, or Finance or relevant experience.
- 2+ years of experience in applications analysis, system integration, or software support.
- Prior experience working in a legal or professional services environment (preferred).
- Demonstrated domain expertise in supporting large software systems and the needs of a large customer base.
- Strong Experience with IT services and general Windows stack environment (Active Directory, etc), Microsoft Entra ID.
- Experience with administration of SaaS (Cloud based) solutions.
- Experience with IT customer support, and ticketing systems, such as ServiceNow.
- Experience with Workday (HCM and FIN), particularly Workday Security models (preferred).
- Experience with Intapp products, such as Intapp Time/ Intapp Conflicts/ Intapp Walls (preferred).
- Experience with document management systems (e.g., iManage or NetDocuments) (preferred).
- Strong organizational skills.
- Excellent communication skills, with the ability to explain complex technical problems to non-technical audiences.
- Ability to adjust to rapidly changing priorities.
Salary Range: $90,000-$120,000
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.
About BRG
BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead.
At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.
Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world.
At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.
BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Key skills/competency
- Application Analysis
- System Integration
- Software Support
- SaaS Administration
- IT Support
- Workday
- Intapp
- Document Management Systems
- Technical Documentation
- Business Process Analysis
Skills & topics
- Application Analyst
- Enterprise Applications
- System Integration
- Software Support
- SaaS
- Workday
- Intapp
- IT Support
- Technical Documentation
- Business Analysis
- Accounting
- Finance
- HR
- Legal
- Consulting
How to get hired
- Tailor your resume: Highlight your 2+ years of application analysis, system integration, or software support experience. Emphasize any legal or professional services background.
- Showcase technical skills: Detail your experience with Windows stack, Microsoft Entra ID, SaaS administration, and ticketing systems like ServiceNow. Mention Workday or Intapp if applicable.
- Demonstrate business acumen: Provide examples of how you've supported large software systems, understood business processes, and improved functions for non-technical audiences.
- Prepare for interviews: Be ready to discuss problem-solving scenarios, your approach to technical documentation, and how you handle rapidly changing priorities.
- Express interest clearly: Articulate why you are a strong fit for BRG's culture and how your expertise aligns with their consulting approach.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the Application Analyst role at BRG?
- The Application Analyst at BRG serves as an expert for the company's enterprise applications, supporting Accounting, Finance, HR, and Legal teams. This involves understanding business needs, configuring, securing, and enhancing applications, and providing Tier 3 support. The role requires strong technical and communication skills.
- Can I work remotely as an Application Analyst at BRG?
- Yes, BRG welcomes candidates who wish to work remotely. Alternatively, you can choose to be based in one of their office locations: Emeryville, Chicago, Dallas, Boston, or Washington, DC.
- What are the key technical skills required for the Application Analyst position?
- Key technical skills include experience with IT services and the general Windows stack (Active Directory, Microsoft Entra ID), administration of SaaS solutions, and proficiency with IT customer support and ticketing systems like ServiceNow. Experience with Workday and Intapp products is also highly valued.
- What qualifications are needed for the Application Analyst job at BRG?
- A Bachelor's Degree in a relevant field (IT, Computer Science, Engineering, Accounting, Finance) or equivalent experience is required, along with at least 2 years of experience in application analysis, system integration, or software support. Experience in a legal or professional services environment is preferred.
- What is the salary range for the Application Analyst position at BRG?
- The salary range for the Application Analyst position at BRG is $90,000 to $120,000 annually.
- Does BRG sponsor work visas for the Application Analyst role?
- No, candidates must be able to submit verification of their legal right to work in the U.S. without company sponsorship.
- What is BRG's company culture like?
- BRG's culture centers on agility and connectivity, combining academic credentials with business expertise and emerging technologies. They foster interdisciplinary relationships and encourage informed insights and original thinking.
- What kind of support does BRG offer for enterprise systems?
- BRG offers comprehensive support, including maintaining, troubleshooting, and remediating applications. The Application Analyst provides Tier 3 support for enterprise systems and ensures application and data security.
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