Technical Consultant I

@ Brex

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. From startups to enterprises—including DoorDash, Flexport, and Compass—our customers leverage Brex to control spend, reduce costs, and increase efficiency globally.

Implementation at Brex

This role focuses on transforming new customers into power users. As a Technical Consultant I at Brex, you will combine customer empathy, project management, technical expertise, process design, and change management to secure long-term success. You will function as a strategic advisor who builds trust and drives solutions across multiple departments.

Where you’ll work

This is a hybrid role based in our Seattle office with a requirement of at least two coordinated days in the office per week (Wednesday and Thursday), plus up to four weeks per year of fully remote work!

What you’ll do

• Own the integration of customer systems with Brex, ensuring a smooth launch.
• Translate customer business requirements into effective product configurations.
• Lead project meetings and technical calls from kickoff to go-live.
• Create and refine training materials and Help Center content.
• Serve as the voice of the customer to internal Product and Engineering teams.

Requirements

• 2+ years in a customer-facing role with accounting systems like QuickBooks Online, NetSuite, or Xero.
• Expertise in accounting and finance (General Ledger, Accounts Payable, Expense Management, HRIS).
• Strong project management skills and ability to drive project deliverables.
• Experience translating business requirements into product configurations and problem-solving skills.
• Excellent communication skills to explain technical concepts to non-technical stakeholders.
• A collaborative approach with proven ability to work across teams.

Bonus Points

• HRIS/SSO subject matter expertise
• Accounting or Finance background

Compensation

The expected salary range for this role is $101,248 - $126,560, with additional equity and other compensation forms possibly included in the package.

Key skills/competency

• Technical Consultant I
• Integration
• Implementation
• ERP
• Project Management
• Accounting Systems
• Customer Success
• Technical Expertise
• Change Management
• Process Design