People Operations Generalist
Braintrust
Job Overview
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Job Description
About Braintrust
Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release.
About The Role
We're looking for a People Operations Generalist to own the day-to-day operations that make Braintrust run, and help us build the programs that will scale us to the next phase of growth. This role sits at the intersection of operations, compliance, and culture. You'll partner closely with People leadership, operations, and external vendors to keep our systems efficient, compliant, and people-first.
What You'll Do as a People Operations Generalist
- Own end-to-end onboarding and offboarding: including the onboarding buddy program, cohort sessions, and 30/60/90-day check-ins, and use the data to improve how people ramp continuously
- Manage immigration support across the employee lifecycle, coordinating with external counsel and employees to keep cases moving
- Administer benefits across the US, Canada, EMEA - including enrollment, leave tracking (Cocoon), workers' comp, and 401(k)
- Support performance management programs, including review cycles, performance improvement, and manager training
- Leverage AI tools to streamline documentation, reporting, and employee communications
Ideal Credentials
- 2–4 years of experience in People Operations and have owned your work, not just supported it
- Highly organized, detail-oriented, and don't let things fall through the cracks
- Handle sensitive information with discretion and good judgment
- Communicate clearly and empathetically - people trust you with their questions
- Know your way around HRIS, payroll, and benefits platforms
- Experience at a high-growth startup and know what it means to build a process from scratch
- Bonus: Familiarity with Rippling, multi-state employment law, or benefits administration
Benefits include
- Medical, dental, and vision insurance
- Daily lunch, snacks, and beverages
- Flexible time off
- Competitive salary and equity
- AI Stipend
Key skills/competency
- People Operations
- Benefits Administration
- Immigration Support
- Onboarding/Offboarding
- Performance Management
- HRIS (Human Resources Information System)
- Compliance
- Employee Communications
- Process Improvement
- Startup Experience
How to Get Hired at Braintrust
- Research Braintrust's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their high-growth startup environment and commitment to AI observability.
- Tailor your resume: Customize your application to highlight relevant experience in People Operations, global benefits administration, compliance, and building HR processes from scratch.
- Showcase process-building skills: Prepare to discuss specific instances where you've owned and improved HR operations, demonstrating your ability to scale programs for growth at Braintrust.
- Emphasize discretion and empathy: Be ready to provide examples of how you handle sensitive employee information with good judgment and communicate complex HR matters clearly and empathetically.
- Highlight HR tech proficiency: Showcase your expertise with HRIS, payroll, and benefits platforms, specifically mentioning any experience with Rippling, Cocoon, or AI tools for HR.
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