Question 1

What specific GoHighLevel features are most critical for a Braintrust GOHIGHLEVEL Onboarding Specialist?

Accepted Answer

For a GOHIGHLEVEL Onboarding Specialist at Braintrust, deep expertise in GHL snapshots, sub-account management, the workflow automation builder (including triggers and branching logic), GHL AI agent setup, and seamless calendar integrations are absolutely critical for success.

Question 2

How does Braintrust handle client communication during the GHL onboarding process?

Accepted Answer

As a GOHIGHLEVEL Onboarding Specialist at Braintrust, you will communicate directly with the internal team via Slack. Client interactions are typically managed by other team members, allowing specialists to focus solely on the technical setup and implementation.

Question 3

What's the typical ramp-up period for a new GOHIGHLEVEL Onboarding Specialist at Braintrust?

Accepted Answer

Given the 'done-for-you' nature and fast turnaround target (48 hours per onboarding), new GOHIGHLEVEL Onboarding Specialists at Braintrust are expected to be highly proficient in GHL from day one, requiring minimal ramp-up time for core tasks.

Question 4

Can a GOHIGHLEVEL Onboarding Specialist at Braintrust influence the master GHL snapshot design?

Accepted Answer

While the primary role of a GOHIGHLEVEL Onboarding Specialist is to clone and customize existing master snapshots, valuable insights gained from client-specific implementations could potentially inform and influence future iterations of Braintrust's master snapshot design.

Question 5

What opportunities exist for a part-time GOHIGHLEVEL Onboarding Specialist to grow within Braintrust?

Accepted Answer

Braintrust explicitly states this is a long-term role where hours will increase as the agency grows. This offers significant opportunity to become the 'go-to GHL person,' potentially expanding responsibilities and influence within the automation team.

Question 6

What tools does Braintrust use for internal team communication and project tracking?

Accepted Answer

Braintrust utilizes Slack for direct team communication. For project tracking and documenting client-specific customizations, an internal onboarding tracker is used to ensure all details are recorded and managed efficiently.

Question 7

How does Braintrust ensure a smooth handover from sales to onboarding for new clients?

Accepted Answer

While the job description doesn't explicitly detail the handover process, the need for a 'GHL expert to handle the full onboarding and setup so our clients are live and getting results fast' implies a streamlined process is in place to provide the GOHIGHLEVEL Onboarding Specialist with all necessary client information promptly.

Question 8

Is previous experience with the wedding venue industry a strong advantage for this role at Braintrust?

Accepted Answer

Yes, experience with wedding, hospitality, or events industry clients is listed as a 'nice to have' skill. This background would allow a GOHIGHLEVEL Onboarding Specialist to more quickly understand client needs and context, potentially leading to more efficient and effective customizations.

Question 9

What kind of support and resources are available to a GOHIGHLEVEL Onboarding Specialist at Braintrust?

Accepted Answer

As a GOHIGHLEVEL Onboarding Specialist, you'll be part of a team, communicating via Slack. While you're expected to be a GHL expert, the collaborative environment implies access to team knowledge and resources to ensure successful client onboarding, especially as the agency grows.

Question 10

What is the expected workload for a GOHIGHLEVEL Onboarding Specialist when hours increase at Braintrust?

Accepted Answer

The role starts at 5-10 hours per week and is expected to scale with client growth, indicating a potential for a steady increase in onboarding tasks. Each onboarding is targeted for completion within 48 hours of receiving client information, requiring efficient task management.

GOHIGHLEVEL (GHL) ONBOARDING SPECIALIST

Braintrust

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What You'll Do as a GOHIGHLEVEL (GHL) ONBOARDING SPECIALIST

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