Implementation Consultant

About Box

Box (NYSE: BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day – contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Why Box Needs You

Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on who can advise them throughout the transformation.

What You'll Do

• Advise large and complex enterprises on transforming their business with Box.
• Act as a customer advocate, listening to needs and translating them into actionable solutions.
• Build trusting relationships with clients and guide them on improving their strategy.
• Liaise between multiple distinct teams with competing priorities.
• Design and implement solutions integrating Box with core systems.
• Apply AI or machine learning in financial services to improve processes.

Who You Are

• Customer-focused and motivated by client success.
• Skilled listener and adept at translating business needs into executable plans.
• Relationship builder with a strong ability to advise clients.
• Comfortable acting as a liaison between diverse teams.
• Persuasive, professional, flexible, and detail-oriented.
• Ready to join a strong team influencing long-term company success.

Here's the Fine Print

• 4+ years in software implementation or consulting.
• 4+ years in the SaaS industry.
• Proven ability to lead multiple complex projects simultaneously with laser focus on detail.
• Excellent multitasking skills in a fast-paced, ever-changing environment.
• Experienced in customer-facing presentations and working with senior leaders.
• Proven ability to design and implement solutions that integrate Box with core systems (e.g., Guidewire, Salesforce, nCino, Temenos) to streamline collaboration, document automation, and compliance.
• Hands-on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision-making.

Work Environment and Culture

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to Applicants in Los Angeles

Box, Inc. and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Notice to Applicants in San Francisco

Box, Inc. and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Personnel Privacy Notice

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Compensation and Benefits

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range: $113,500 USD - $143,000 USD

Key skills/competency

• Implementation Consultant
• Software Implementation
• Consulting
• SaaS
• Enterprise Solutions
• Customer Relationship Management
• Project Management
• Business Process Improvement
• AI Integration
• Financial Services Technology