Restaurant Operations Manager @ Bowlero
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Job Details
Overview
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. At Bowlero, our Restaurant Operations Manager brings this vision to life by coordinating multiple team members and solving challenges in real time. This role supports the General Manager by assuming full responsibility for center and floor management when required.
Essential Duties
- Guest Service: Champion exceptional service, address and resolve guest complaints.
- Operational Excellence: Schedule staffing and improve operational execution consistently.
- Marketing Execution: Execute marketing strategies to drive sales and business growth.
- Team Leadership: Recruit, hire, train, and schedule hourly staff while delegating responsibilities.
- Food & Beverage Management: Oversee and drive F&B sales ensuring high quality standards.
- Flexibility: Work varying shifts including nights, weekends, and holidays.
Who You Are
You are a proactive team player with strong guest service skills and the ability to develop talent. With 2+ years of management experience in food service, you are ready to eventually advance to a General Manager role.
Desired Skills
- 2+ Years of Management in kitchen, bar, restaurant, or food service operations.
- Bachelor’s Degree.
- Ability to supervise center operations staff.
- Strong team player with exceptional people development skills.
- Proficiency in POS register systems.
Work Environment
This role is based in a typical entertainment environment requiring walking, bending, standing for extended periods and occasional lifting with assistance.
About Bowlero
Bowlero, operating under Lucky Strike Entertainment, is one of the world’s premier location-based entertainment platforms with over 360 centers across North America and ownership of the Professional Bowlers Association.
Compensation & Benefits
The pay rate for this position is between $60,000 and $65,000 annually, supplemented with performance-based incentives, healthcare, and a competitive total rewards package.
Key Skills/Competency
- Guest Service
- Team Leadership
- Operational Management
- Marketing Strategy
- Food & Beverage
- Staff Scheduling
- Conflict Resolution
- Recruitment
- POS Systems
- Problem Solving
How to Get Hired at Bowlero
🎯 Tips for Getting Hired
- Customize your resume: Tailor experience to include operations and management skills.
- Research Bowlero: Understand Bowlero's culture, vision, and industry position.
- Highlight leadership: Emphasize team building and guest service expertise.
- Prepare examples: Have specific operational achievements ready for discussion.