Senior Program Coordinator
@ Boston University

Boston, MA
$85,000
On Site
Full Time
Posted 1 day ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXX XXXXXXXXXXX XXXXXX***** @bu.edu
Recommended after applying

Job Details

About the Role

The Senior Program Coordinator works with staff in the Office of the University Registrar with a focus on Curriculum Management, Bulletin, and Enrollment & Student Administration. This role partners with internal teams including staff, faculty, deans, and external vendors. It reports to the Associate Registrar for Curriculum and Classroom Management.

Primary Duties

  • Provide detailed operational support for Curriculum and Classroom Management.
  • Manage the daily Curriculum Management inbox.
  • Conduct quality control checks on work and departmental schedules.
  • Re-educate academic schedulers on processes and procedures.
  • Communicate regularly and accurately with internal and external clients.

About the Organization

The Office of the University Registrar, part of Enrollment & Student Administration, supports Boston University by managing student records, course scheduling, transcript issuance, and more, ensuring high quality services to students, faculty, and staff.

Requirements

Required Skills: Cover letter submission. Bachelor’s degree and 1-3 years relevant work experience. Desire for customer service skills.

Recommended Skills: Excellent verbal and written communication, clear documentation, scheduling familiarity, multi-tasking, data accuracy, methodical process thinking, data analysis, and commitment to diversity.

Preferred Skills: Experience in higher education, familiarity with Student Information Systems (Banner or PeopleSoft), project management, and ability to present technical information to non-technical audiences.

Technology

Experience with large relational databases, Microsoft Suite (Excel/Google Sheets), and room scheduling software such as 25Live.

Work Arrangement

This position is eligible for up to 4 days of remote work per week based on performance and responsibilities.

Key skills/competency

  • Curriculum Management
  • Scheduling
  • Data Analysis
  • Process Improvement
  • Project Management
  • Communication
  • Quality Control
  • Higher Education
  • Microsoft Excel
  • Customer Service
Apply without a personalized resume

How to Get Hired at Boston University

🎯 Tips for Getting Hired

  • Customize Resume: Tailor your resume to highlight scheduling expertise.
  • Highlight Communication: Emphasize clear writing and presentation skills.
  • Research BU: Understand Boston University and its academic structure.
  • Prepare Examples: Showcase past quality control and process improvement projects.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Excel functions.
Practice database query basics.
Familiarize with scheduling software.
Brush up on data quality control.

Behavioral Questions

Describe handling stressful scheduling conflicts.
Give an example of effective communication.
Explain managing multiple tasks simultaneously.
Discuss ensuring data accuracy under pressure.

Frequently Asked Questions