Technical Advisory Architect

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

What You'll Do as a Technical Advisory Architect

• Technical Leadership: Serve as a trusted advisor to technical decision-makers, providing expert guidance on leveraging Boomi’s Enterprise platform to meet complex integration, automation, APIM, AI, and data orchestration needs.
• Architecture and Solutions Advisory: Lead customers in the architectural design, technical reviews, and deployment of Boomi solutions, ensuring seamless integration of data, applications, and APIs across cloud and on-prem environments. Conduct in-depth technical reviews and analyses to understand customer infrastructure, workflows, and system architectures, facilitating effective use of Boomi's Enterprise platform.
• Platform Advocacy: Conduct technical deep dives and workshops to continually serve as a trusted technical advocate, helping customers navigate product features, overcome technical challenges, and adopt new Boomi solutions, services, and innovations.
• Strategic Guidance: Drive conversations around technical architecture, data management, automation, AI, API management, and application integration to align with customer’s business and architecture strategies.
• Continuous Adoption Ownership: Lead the technical success journey from onboarding through adoption, value realization, and platform optimization, working closely with engineering, professional services, and support teams.
• Optimization and Scaling: Provide guidance on performance improvements, platform scaling, and advanced use cases to support customers in accelerating their transformation and scaling their platforms; focus on optimization and performance engineering to improve system reliability, scalability, and security within customers' environments.
• Proactive Technical Problem-Solving: Identify and troubleshoot complex technical issues, providing solutions and coordinating cross-functional technical support where necessary.
• Product Feedback and Advocacy: Collaborate with product management and engineering teams by providing customer feedback and technical insights, influencing the development of new features and platform improvements.
• Conduct Technical Business Reviews: Lead technical aspects of Quarterly Business Reviews (QBRs) and Success 360 sessions, focusing on architecture performance, scalability, and technical roadmap alignment.

The Experience You Bring

• 7-10+ years of experience in technical roles such as Solution Architect, Consultant, Systems Engineer, or Technical Account Manager with a focus on enterprise integration.
• In-depth knowledge of iPaaS (Integration Platform as a Service), API and Data management, and cloud architecture (AWS, Azure, or Google Cloud).
• Proven track record of leading enterprise-level customers through complex digital transformation initiatives, including data integration and automation projects.
• Strong ability to articulate and architect complex technical solutions for cloud-based, hybrid, and on-premise systems.
• Strong understanding of security, scalability, compliance, and performance optimization in integration solutions.
• Hands-on experience working with middleware, data integration platforms, or business process automation tools.
• Ability to engage with CXOs and technical stakeholders on subjects such as total cost of ownership, technical roadmaps, and architecture optimization.
• Strong stakeholder management skills and ability to communicate complex technical concepts to both technical and non-technical audiences.

Bonus Points For

• SaaS vendor experience, particularly in Customer Success or Technical Account Management roles.
• Hands-on experience with Boomi, iPaaS solutions, or other integration or data management platforms.
• Advanced degree in a technical discipline (Computer Science, Engineering, or equivalent).

Key skills/competency

• Enterprise Integration
• iPaaS
• API Management
• Cloud Architecture
• Data Orchestration
• Solution Design
• Technical Advisory
• Digital Transformation
• Stakeholder Management
• Performance Optimization