Sales Development Representative Team Leader

@ Booksy

Job Overview

You are a leader who thrives on both personal achievement and team success. As a Sales Development Representative Team Leader at Booksy, you will drive your own pipeline and results as an SDR while managing and coaching a small team of 2–3 SDRs.

Key Responsibilities

Sales Development (Individual Contributor):

• Follow up on inbound inquiries to qualify leads.
• Conduct outbound cold calls, email outreach, and social selling.
• Reactivate lapsed customers with tailored outreach.
• Manage and report pipeline in Salesforce.
• Meet and exceed a reduced monthly target.

Team Leadership & Coaching:

• Lead a pod of 2–3 SDRs with day-to-day support.
• Conduct regular 1:1s and call coaching sessions.
• Motivate the team to hit and exceed KPIs.
• Provide structured onboarding and training.
• Serve as the first escalation point.

Collaboration & Reporting:

• Align with sales and marketing teams on strategy.
• Provide updates on campaign results and lead quality.
• Maintain accurate CRM records and lead tracking.

What You Need

Strong experience in SDR roles with proven target success, excellent leadership, organizational skills, and a proactive mindset. Exceptional communication and coaching abilities are key.

Benefits & Company Culture

• Fully remote position within the UK.
• 25 days holiday plus public holidays and birthday off.
• Vitality Private Medical Cover including dental and optical.
• Enhanced pension and life assurance benefits.
• Lifestyle discounts through the Vitality Program.

About Booksy

Booksy is the largest and fastest-growing booking platform for beauty services, helping entrepreneurs build successful businesses while supporting customers to arrange their 'me time' moments. The environment is dynamic and globally distributed.

Key skills/competency

• SDR
• Sales Development
• Team Leadership
• Coaching
• Prospecting
• Pipeline Management
• Outbound Calling
• CRM
• Communication
• Performance Management