Insurance Associate

About Booking.com and the Connected Trip Vision

Booking.com's strategic vision for the 'Connected Trip' aims to create a truly seamless travel experience, integrating flights, attractions, car rentals, taxis, insurance, and protection products into a single, cohesive journey. As a global leader in accommodation, Booking.com is now focused on unifying all travel verticals to deliver a streamlined, end-to-end experience for customers.

The Insurance & Protection Team

The Insurance & Protection team is critical to this vision, with a mission to expand and enhance product offerings so travelers can enjoy complete peace of mind when booking any part of their trip. As part of the Trips business unit, this team helps bridge the Booking.com of today with the Booking.com of tomorrow, driving the transformation from a single-product company to a multi-product ecosystem. This evolution centers on a more personalized, effortless, and connected travel experience for every customer.

The Role: Insurance Associate

We are seeking insurance or financial services professionals to support the management of existing products and ongoing initiatives, as well as the launch of new and innovative insurance and protection products. The overall goal is to offer travelers complete peace of mind when booking any part of their trip at Booking.com.

Key Responsibilities

• Support the development of new and existing insurance and protection products.
• Manage projects by working directly with tech, product, design, copywriting, data, operations, legal, compliance, and finance teams to support the design and launch of new products.
• Own complex initiatives end-to-end with the ability to drive to a solution.
• Lead the review of commercial and product performance, proposing future enhancements and iterations.
• Support the identification and alignment on key dependencies between Insurance & Protection and other departments.
• Work with third-party insurance carriers to develop new product offerings.
• Deliver output materials for business reviews, board updates, and weekly updates.
• Support the execution of the Insurance & Protection team’s strategic priorities.
• Conduct market and competitor analysis, feeding this into market strategy and product design.
• Work with external advisors on the development of licensing and regulatory strategies, as well as new and ongoing compliance requirements.
• Serve as the ‘bridge’ between the insurance industry and the non-insurance Booking.com business.
• Support internal Booking.com projects that are key enablers for the Insurance & Protection team.
• Work hand-in-hand with other departments to deliver project outcomes.
• Track and report on project statuses and results to the Insurance management team.

Skills & Experience

• Educated to a degree level or equivalent.
• 3+ years experience within the insurance or financial services industry.
• Experience working in a regulated industry, with an understanding of risk management and compliance topics in this context.
• First-class commercial problem-solving, analysis, and decision-making ability, with proven capability to take high levels of ownership and accountability and operate independently.
• Ability to take ownership, entrepreneurial, proactive with a positive attitude, a self-starter.
• Project management fundamentals.
• Experience of working across multi-cultural geographies and executing global launches/roll-outs.
• Ability to work across local jurisdictions and pick up quickly on market practice.
• Experience in managing cross-functional stakeholders with a particular focus on non-insurance experts and complex matrix organizations.
• Confident, clear, and concise communication skills with the ability to articulate complex technical concepts in oral and written communications.
• Commercially minded, with experience of constructing and presenting business cases, supporting models, and financial projections.
• Ability to distill complex business issues and strategies to highlight insights and actionable recommendations in a concise and persuasive manner.

Benefits & Perks - Global Impact, Personal Relevance

Booking.com’s total rewards philosophy includes competitive compensation and thoughtful benefits aimed at supporting all aspects of life. Benefits include:

• A great, brand new office in the heart of Amsterdam.
• 29 days’ paid holiday plus bank holidays.
• On-site meals, coffee, and snacks, including healthy and vegan options.
• Health & well-being benefits such as mental health support, access to health insurance.
• Employer contribution pension.
• Industry-leading parental leave and adoption leave (22 weeks’ fully paid leave for all new parents from day one).
• Great discounts on accommodation, car rentals, and other group benefits.
• Carer’s leave (10 days’ fully paid leave per year for caring for ill family members).
• Hybrid Working (NL): Office attendance at least 40% of your time with flexibility.

Inclusion at Booking.com

At Booking.com, diversity fosters a unique workplace and a better, more inclusive travel experience. Inclusion is central to everything they do, providing a place to make a mark and have a real impact in travel and tech. More details on DEI and Employee Resource Groups (ERGs) are available online.

Career Development Opportunities

Learn more about career journeys and benefit from mentoring relationships to identify and achieve professional and personal development goals.

Key skills/competency

• Insurance Product Management
• Regulatory Compliance
• Risk Management
• Stakeholder Management
• Commercial Acumen
• Project Management
• Market Analysis
• Financial Services
• Product Development
• Cross-functional Collaboration