Senior Administration Officer

About Bolton Clarke

Bolton Clarke stands as Australia's largest independent, not-for-profit aged care provider, actively shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service forming the core of its heritage, Bolton Clarke has been dedicated to caring for Australians since 1885. Today, their exceptional teams provide support to over 130,000 individuals, enabling them to live independently at home and within their 43 retirement living communities and 88 residential aged care homes. Every action taken is focused on enabling, celebrating, and supporting older Australians to live and age positively.

About The Opportunity: Senior Administration Officer

As a Senior Administration Officer at Bolton Clarke, you will play a crucial role in supporting the dedicated team and providing assistance to residents and their families in the daily operations of a busy aged care home. This is a 3-4 month contract opportunity located at Willowdale Aged Care in Denham Court.

With no two days being the same, your responsibilities will encompass a diverse range of functions, including:

• Rostering management
• Admissions processing
• Front desk and reception duties
• Comprehensive documentation and record management
• Ensuring compliance with relevant standards and regulations

About You

To excel in the Senior Administration Officer role, you will need to demonstrate the following qualifications and attributes:

• Proven experience with rostering systems and processes.
• Previous experience in an administration role, with experience in aged care or healthcare being highly desirable.
• Proficiency with MS Office Suite and the capability to effectively use and learn various systems, such as quality management systems, databases, and rostering platforms.
• Exceptional communication and interpersonal skills, enabling effective interaction with staff, residents, and families.
• Strong organisational skills to efficiently manage and prioritise multiple tasks in a dynamic environment.
• A current COVID Vaccination is mandatory for this position.

Please Note: Successful applicants will be required to complete a National Police Check and/or NDIS Worker Check.

Benefits

Bolton Clarke fosters a supportive and collaborative work culture where you are truly valued and encouraged to make your role your own. In return for your contributions, you will receive:

• A work culture that genuinely values your contributions and invests in your career development.
• Attractive Not-for-Profit (NFP) salary packaging and tax benefits, allowing up to $15,900 tax-free income and an additional $2,650 for entertainment expenses.
• Up to 10 weeks of parental paid leave, one additional public holiday per year nominated by Bolton Clarke, and up to 2 days per year for infectious illness leave.
• Access to a wide range of employee discounts and benefits.
• Ongoing professional development and ample career opportunities within a large organisation.
• Mental Health Programs (Employee Assistance Program - EAP) for personal support.

Bolton Clarke's residential aged care communities are backed by specialised teams who are deeply committed to meeting the individual needs of their residents. Working alongside residents, healthcare partners, and families, these teams deliver best practice care, adhering to the highest standards of safety, clinical practice, and governance.

Key skills/competency

• Administration
• Rostering
• Admissions
• Record Management
• Compliance
• MS Office Suite
• Database Management
• Communication Skills
• Organisational Skills
• Healthcare Administration