Care Services Assistant

About Bolton Clarke

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider, shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Location: Claremont Terrace

Claremont Terrace is serviced well locally by a wide selection of cafes, restaurants and other amenities. This Signature service home offers elegant residential aged care accommodation including all levels of permanent, respite and palliative care.

The Role: Care Services Assistant

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with resident's preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

What You'll Bring

To be successful as a Care Services Assistant, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check
• NDIS Worker Check (or willingness to obtain prior to commencement) cost refunded on appointment / and or a National Police check

Our Benefits

Bolton Clarke values its team members and offers:

• Career progression and development opportunities
• A work culture that values you and invests in your career
• Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2,650 in entertainment per year
• Private health insurance discounts
• Range of discounts (300+)
• An Employee Assistance Program for staff and family.

Key skills/competency

• Person-centred care
• Nutrition and Dining support
• Food Safety
• Customer Service
• Empathy
• Time Management
• Teamwork
• Aged Care
• Communication
• Dietary Management
• Residential Care