Senior Operations Specialist
Bolt
Job Overview
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Job Description
Senior Operations Specialist at Bolt
We are looking for a driven and analytical Senior Operations Specialist to join our team in Latvia. The annual gross salary for this role starts from 32,000 EUR, depending on experience and skills.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.
We’re on a mission to make cities for people, not cars, and we need you to make it happen!
About The Role
As a Senior Operations Specialist, you will directly contribute to marketplace performance and support strategic decision-making through data-driven insights. You will own key operational workstreams end-to-end, improve planning processes, and collaborate with cross-functional stakeholders to unlock sustainable growth.
Main tasks and responsibilities:
- Assist in the preparation and execution of strategic plans and quarterly business reviews (QBRs).
- Support the monthly and quarterly forecast planning process to ensure accurate budget and OKR (Objectives and Key Results) alignment.
- Own the analysis and review of the performance of city portfolios. Turn findings into clear actions and follow through on delivery.
- Ensure proper configuration of city-specific settings to align with operational goals.
- Analyze driver earnings data to ensure fair compensation and operational efficiency.
About you:
- BSc in Economics, Business, Statistics, or a related field with at least 2 years of experience in an analytical role.
- Strong ability to interpret data, independently own complex problems, and deliver measurable business outcomes.
- Advanced Excel skills; experience with SQL, Python, and BI/data visualization tools is a strong advantage.
- Experience with A/B testing or experimentation frameworks and data-driven decision-making.
- Excellent communication and written skills in English and Latvian.
Experience is great, but we also look for ownership, curiosity, and drive. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
Some perks may differ depending on your location and role.
Key skills/competency
- Operations Management
- Data Analysis
- Strategic Planning
- Forecasting
- Marketplace Performance
- SQL
- Advanced Excel
- A/B Testing
- Business Intelligence
- Cross-functional Collaboration
How to Get Hired at Bolt
- Research Bolt's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight relevant experience in data analysis, operations management, and strategic planning, emphasizing quantifiable achievements.
- Showcase analytical prowess: Prepare to discuss how you've used data (Excel, SQL, Python) to solve complex problems and drive measurable business outcomes in past roles.
- Practice scenario-based interviews: Be ready to demonstrate your problem-solving skills for operational challenges, forecasting, and performance review situations specific to marketplace dynamics.
- Emphasize ownership and drive: Illustrate instances where you took initiative, owned projects end-to-end, and collaborated effectively with diverse stakeholders to achieve shared goals.
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