Associate, Digital Asset Custody Operations

About BNY

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

The Opportunity: Associate, Digital Asset Custody Operations

We’re seeking a future team member for the role of Associate, Digital Asset Custody Operations. This role is in New York.

In this role, you’ll make an impact in the following ways:

• Ensure seamless settlement of digital-asset transactions for clients by managing the full custody and tokenization lifecycle so clients can rely on BNY’s operational excellence.
• Continuously monitoring blockchain health indicators, executing critical-event runbooks promptly, and participating in routine incident-response drills to prevent disruptions.
• Boost operational efficiency and reduce manual interventions by investigating unprocessed or failed transactions, driving root-cause analyses, and implementing targeted process improvements.
• Safeguard BNY and our clients against financial crime and compliance risk by enforcing robust controls (Anti-Money Laundering screening, Travel-Rule adherence) and reconciling blockchain with internal systems.
• Elevate client satisfaction and cross-functional collaboration by acting as a trusted liaison for transaction inquiries, client onboarding, coordinating rapid resolutions with Technology, Risk & Control, and Product teams.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree (or equivalent combination of education and experience)
• Preferred operations background with prior experience in settlements, risk/control, reconciliations, or digital assets (Bitcoin, blockchain, tokenization and crypto assets a bonus)
• Ability to adapt to new technological systems and software
• Comfort operating in a follow-the-sun model, with periodic weekend and non-standard-hours assignments
• Fundamental knowledge and understanding of blockchain technology, tokenization and cryptocurrency markets
• Strong analytical and problem-solving skills with meticulous attention to detail

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Key skills/competency

• Digital Assets
• Blockchain Technology
• Custody Operations
• Transaction Settlement
• Risk Management
• Compliance
• Financial Crime Prevention
• Root-Cause Analysis
• Client Service
• Operational Efficiency