PitchMeAI
BNP Paribas

Associate - DevOps, Kubernetes

BNP Paribas · Greater Bengaluru Area

This listing has closed — view similar roles below.

  • On site
  • Full-time
  • $80,000 / year
  • Greater Bengaluru Area

Job highlights

  • Maintain application stability and efficiency.
  • Resolve incidents and user requests.
  • Support AI model deployment.
  • Improve AI products via feedback.
  • Collaborate with diverse stakeholders.

About the role

Associate DevOps

About Business Line/Function

Corporate and Institutional Banking (CIB) – OFFERS CAPITAL MARKETS, SECURITIES SERVICES, AND ADVISORY AND FINANCING SOLUTIONS. BNP Paribas CIB is designed to serve corporate and Institutional clients across our three regions – EMEA, APAC, and the Americas. One of the Domains in CIB ITO Production is Automation Services. Smart Automation is one of the core services in this area providing technical and functional support to CIB AI applications. The focus of the team is on building self-service AI tools and platforms which can be reused across CIB areas.

Position Purpose

Supporting maintaining the stability and efficiency of functional applications to minimize downtime, enhance user productivity, and support business continuity and acting as the initial point of contact for incident resolution, governance, and stakeholder collaboration to drive operational excellence.

Responsibilities

Direct Responsibilities
  • Monitors application performance using tools like Dynatrace to proactively identify and address incidents to ensure system stability and minimizing downtime.
  • Leads the management of functional user requests in accordance with established processes (application access, onboarding new functionality, incident management, etc.), providing initial analysis and resolution.
  • Communicates with end users about incidents, new functionalities, and system unavailability to provide timely technical assistance.
  • Assists Data Scientists in releasing AI models (including Large Language Models (LLMs)) through the Machine Learning Operations (MLOps) pipeline to optimize and streamline AI solutions deployment.
Contributing Responsibilities
  • Gathers and analyzes user feedback to pinpoint areas for AI product improvement and boost user experience.
  • Contributes to governance activities within the application team, ensuring collaboration with developers, product owners, technical support, and business stakeholders to uphold compliance and achieve operational excellence.

Technical & Behavioral Competencies

  • Kubernetes (Proficient)
  • CI/CD Tools: Jenkins (Beginner)
  • Application Monitoring Tools: Dynatrace (Beginner)
  • Database Management: SQL Server, Oracle (Proficient)
  • Business Intelligence Tools: Power BI (Proficient)
  • Agile Methodology (Jira/Confluence/ServiceNow)

Specific Qualifications

  • Kubernetes Knowledge
  • Experience in Application Production Support

Technical Skills

  • Kubernetes
  • Dynatrace
  • SQL, Oracle
  • JIRA

Behavioral Skills

  • Analytical Ability
  • Communication Oral & Written
  • Active Listening
  • Ability to Collaborate / Teamwork
  • Client Focused

Education Level

Bachelor Degree or equivalent

Location

Bengaluru

About BNP Paribas Group

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

Key skills/competency

Kubernetes, Dynatrace, CI/CD, MLOps, Application Support, Incident Management, SQL, Oracle, Agile, DevOps

Skills & topics

  • DevOps
  • Kubernetes
  • Application Support
  • Incident Management
  • MLOps
  • CI/CD
  • Dynatrace
  • SQL
  • Oracle
  • Agile

How to get hired

  • Tailor your resume: Highlight Kubernetes, Dynatrace, and MLOps experience.
  • Craft a strong cover letter: Emphasize production support and collaboration skills.
  • Prepare for technical interviews: Expect questions on Kubernetes, CI/CD, and incident management.
  • Showcase behavioral skills: Provide examples of analytical thinking and teamwork.
  • Research BNP Paribas: Understand their values and CIB focus.

Technical preparation

Master Kubernetes concepts and commands.,Practice CI/CD pipeline implementation.,Familiarize with Dynatrace monitoring.,Review SQL and Oracle database basics.

Behavioral questions

Describe a complex incident you resolved.,How do you handle conflicting stakeholder needs?,Give an example of improving a process.,How do you ensure effective team collaboration?

Frequently asked questions

What are the key technical skills required for the Associate DevOps role at BNP Paribas?
The Associate DevOps role at BNP Paribas requires proficiency in Kubernetes, experience with application monitoring tools like Dynatrace, and knowledge of databases such as SQL Server and Oracle. Familiarity with CI/CD tools like Jenkins and Agile methodologies (Jira/Confluence/ServiceNow) is also important.
What is the primary focus of the Smart Automation team within BNP Paribas CIB ITO Production?
The Smart Automation team focuses on building self-service AI tools and platforms that can be reused across CIB areas, providing technical and functional support to CIB AI applications.
What are the expected responsibilities for an Associate DevOps in terms of incident management?
As an Associate DevOps, you will act as the initial point of contact for incident resolution, monitor application performance to identify and address incidents proactively, and communicate with end-users about system status and updates.
Does this Associate DevOps role involve assisting with AI model deployment?
Yes, this role involves assisting Data Scientists in releasing AI models, including Large Language Models (LLMs), through the Machine Learning Operations (MLOps) pipeline to streamline AI solutions deployment.
What kind of collaboration is expected in this Associate DevOps position at BNP Paribas?
You will be expected to collaborate with developers, product owners, technical support, and business stakeholders to ensure compliance and drive operational excellence. Gathering and analyzing user feedback is also a key part of collaboration for product improvement.
What educational background is preferred for this Associate DevOps role?
A Bachelor's Degree or equivalent is the preferred educational qualification for this Associate DevOps position at BNP Paribas.
What are the core behavioral skills valued for this role at BNP Paribas?
BNP Paribas values strong analytical ability, effective oral and written communication, active listening, the ability to collaborate within a team, and a client-focused approach for this role.