Investment Specialist-Mutual Funds, Investment Centre - Remote
BMO · Nova Scotia, Canada
- On site
- Full-time
- CA$67,500 / year
- Nova Scotia, Canada
Job highlights
- Advise customers on investment strategies and products.
- Achieve sales targets for investment products.
- Manage customer transactions and referrals.
- Adhere to strict compliance and regulatory standards.
- Remote role with flexible EST working hours.
About the role
Investment Specialist
BMO is seeking an Investment Specialist to understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects. You will advise customers on wealth and investment strategies and products that meet their objectives, while fulfilling sales and service activities in accordance with approved procedures. This role also involves identifying and making referrals to other business groups as needed.
Key Responsibilities:
- Proactively identify opportunities to enhance customer experience by providing products that meet investment needs.
- Stay informed about consumer needs, industry trends, best practices, and the regulatory environment.
- Provide professional quality sales and service for customer and prospect inquiries, issues, and requests.
- Probe to understand customer needs and advise them through their unique investment needs.
- Achieve sales targets with a focus on relevant investment products.
- Manage transactional outcomes or refer to appropriate internal business groups.
- Escalate complex or unresolved customer situations to senior managers.
- Perform required documentation after customer interactions for accurate processing.
- Maintain current knowledge of investment markets, practices, and trends.
- Integrate marketing promotions and programs into customer conversations.
- Maintain confidentiality of customer and Bank information.
- Identify and report suspicious patterns of activity related to money laundering.
- Adhere to regulatory and compliance requirements.
- Complete complex tasks within given rules/limits, potentially handling escalations.
- Analyze issues and determine next steps.
Qualifications:
- Typically 2-3 years of relevant experience.
- Post-secondary degree in a related field of study desirable or equivalent combination of education and experience.
- Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative.
- High school diploma or equivalent work experience.
- Knowledge of competitive market place trends and product offerings.
- Knowledge of BMO Investment / BMO InvestorLine products and services.
- Understanding of Risk Management & Compliance.
- Excellent verbal and written communication skills.
- Good organization, collaboration, team, analytical, and problem-solving skills.
- Must be available to work Monday to Friday, 8 AM to 8 PM EST hours.
Schedule:
- Must be available to work Monday to Friday / 8 AM to 8 PM / EST hours.
Salary:
- $36,600.00 - $67,500.00 annually
- Pay Type: Salaried
BMO Financial Group’s total compensation package may include performance-based incentives, discretionary bonuses, and other perks. Benefits include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
About Us:
At BMO, we are driven by a shared Purpose: Boldly Grow the Good in business and life. We aim to create lasting, positive change for our customers, communities, and people. By working together, innovating, and pushing boundaries, we transform lives and businesses, powering economic growth worldwide. As a member of the BMO team, you are valued, respected, and heard, with opportunities to grow and make an impact from day one.
Key skills/competency:
- Investment Sales
- Customer Service
- Wealth Management
- Financial Products
- Sales Targets
- Client Relationships
- Risk Management
- Compliance
- Market Trends
- Communication Skills
Skills & topics
- Investment Specialist
- Mutual Funds
- Wealth Management
- Financial Advisor
- Sales
- Customer Service
- Investment Products
- Securities
- BMO
- Remote
How to get hired
- Tailor your resume: Highlight your investment experience, CSC/IFIC certification, and sales achievements relevant to the Investment Specialist role.
- Craft a compelling cover letter: Express your understanding of BMO's purpose and how your skills align with customer-focused wealth management.
- Prepare for interviews: Be ready to discuss your sales strategies, customer service approach, and knowledge of investment products and markets.
- Demonstrate compliance knowledge: Showcase your understanding of regulatory requirements, risk management, and ethical conduct in financial services.
- Highlight remote work readiness: Emphasize your ability to work independently and effectively in a remote environment.
Technical preparation
Master CSC/IFIC or IIROC licensing requirements.,Study BMO's investment products and services.,Understand market trends and competitor offerings.,Practice financial analysis and problem-solving.
Behavioral questions
Describe a time you exceeded sales targets.,How do you handle difficult customer inquiries?,Explain how you stay updated on market trends.,How do you balance sales goals with compliance?
Frequently asked questions
- What are the key qualifications for the Investment Specialist role at BMO?
- The Investment Specialist role at BMO requires typically 2-3 years of relevant experience, a post-secondary degree (or equivalent), and a completed Canadian Securities Course (CSC) or IFIC course / IIROC license. Strong knowledge of financial markets, BMO products, and excellent communication skills are essential. Availability to work Monday to Friday, 8 AM to 8 PM EST hours is also required.
- Is the Investment Specialist position at BMO a remote role?
- Yes, the Investment Specialist position at BMO is a remote role, offering flexibility in your work location. You will need to be available to work within the Monday to Friday, 8 AM to 8 PM EST hours.
- What is the salary range for the Investment Specialist position at BMO?
- The salary range for the Investment Specialist position at BMO is $36,600.00 to $67,500.00 annually, paid on a salaried basis. Actual compensation will depend on factors like experience, location, and qualifications, and may include a commission structure.
- What kind of customer interaction can I expect as an Investment Specialist at BMO?
- As an Investment Specialist, you will engage with customers and prospects to understand their financial needs, advise them on suitable wealth and investment strategies and products, and manage their transactional outcomes. You will also identify opportunities for referrals to other business groups.
- What are BMO's benefits for an Investment Specialist?
- BMO Financial Group offers a comprehensive total compensation package that may include performance-based incentives and bonuses. Additionally, benefits typically include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
- What does it mean to 'Boldly Grow the Good' at BMO?
- 'Boldly Grow the Good' is BMO's shared Purpose, driving them to create lasting, positive change for customers, communities, and employees. It signifies a commitment to innovation, transforming lives and businesses, and powering economic growth.
- How important are regulatory and compliance requirements for this role?
- Regulatory and compliance requirements are extremely important for the Investment Specialist role at BMO. You will be expected to adhere to all regulatory and compliance obligations, including Anti-Money Laundering and Terrorist Financing reporting, FCAC consumer provisions, and Privacy Act provisions.