Helix Account Manager, Canada

About BMC Helix

At BMC Helix, we are the AI-native engine empowering the world's leading IT organizations to refocus on what truly matters. We are driven by a passion to reset enterprise IT economics and unlock the significant ROI of AI. Our team comprises curious minds, creative thinkers, and courageous builders who envision technology as a game-changer, not just a tool. We champion wins, support one another, and foster a joyful work environment.

As change makers, with decades of leadership and established trust in IT service and operations management, we are strategically scaling through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform equips autonomous agents to deliver tangible outcomes with speed, accountability, and precision. Our laser focus is on providing real value to customers by accelerating innovation and applying agentic AI in digital service and operations management for IT organizations globally.

The Role: Helix Account Manager, Canada

BMC Helix Sales Professionals possess the power to transform entire organizations. With your high energy, dedication, and passion, you will be instrumental in designing and executing a go-to-market strategy, driving revenue growth, and ensuring customer satisfaction. If you seek a company that offers the freedom to expand your role, prioritizes professional development through continuous enablement, and provides a happy work environment, then BMC is your ideal destination.

Join us as a Sales Account Manager! In this role, you will manage a dedicated territory, positioning BMC’s iconic and cutting-edge technologies within some of the most prestigious customer accounts.

How You Will Contribute to Success

• Act as the primary point of contact for your customers, receiving support throughout the full sales cycle from talented product-specialized Account Managers, Solution & Value Engineers, and a comprehensive ecosystem dedicated to BMC’s customer-centric strategy.
• Serve as the business owner of your territory, focused on increasing BMC's footprint, building larger deals, and solidifying our market leader position.
• Lead as a BMC brand ambassador, both internally and externally, building trust and confidence with customers, partners, and colleagues through integrity and professionalism.
• Be given opportunities to learn, participate in global projects, challenge yourself, and innovate in solving everyday problems.

Skills & Experience for Success

• Ability to embrace, live, and breathe BMC values daily.
• Proven effectiveness as a team member, coupled with providing team-on-team leadership and orchestrating internal and external resources to manage the sales process efficiently.
• Demonstrated capability to develop business as a trusted partner, evidenced by an in-depth understanding of pipeline management, business practices, industry trends, and the competitive landscape.

Why Work Here? Because You’ll Matter.

We hire for impact, not just roles. At Helix, you’ll tackle complex problems, build intelligent solutions, and collaborate with colleagues who challenge and champion you. Your ideas will come to fruition, and your work will create a tangible difference.

We are founded on trust, transparency, and grit. Our culture is inclusive, flexible, and designed for individuals eager to grow and support others in doing the same. Whether remote or in-office, you’ll find the space to contribute meaningfully and fully engage. You won’t be confined; you’ll be supported.

Key skills/competency

• Sales Strategy
• Account Management
• Go-to-Market Execution
• IT Solutions
• Customer Relationship Management
• AI Technology
• Digital Service Management
• IT Operations Management
• Revenue Growth
• Pipeline Management