Technical Training Specialist
@ BlueOptima

London, England, United Kingdom
On Site
Full-time
Posted 5 days ago

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Job Details

Company Description

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. With a global presence and headquarters in London, they are the reference for optimizing software engineer performance.

Job Overview

The Technical Training Specialist role in our London office involves collaborating with Product Marketing Managers, Customer Success Managers, and other client facing teams to onboard and train B2B enterprise clients on BlueOptima’s suite of products.

Responsibilities and Tasks

  • Develop, customize, and execute detailed training plans.
  • Manage pre-training and post-training actions.
  • Facilitate onboarding sessions for various user levels.
  • Coach internal product advocates for broader product adoption.
  • Design and maintain training content including guides, modules, and videos.
  • Conduct both in-person and virtual training sessions.
  • Collaborate with PMM and CSM teams to align training with product updates.
  • Monitor user engagement and adapt training approaches.
  • Provide feedback on user challenges to the product teams.

Qualifications

  • Excellent written and verbal communication skills in English.
  • 3-4 years of experience in technical training for B2B clients.
  • Adaptability to diverse training environments and cultural contexts.
  • STEM degree with a good understanding of the SDLC.
  • Experience in SaaS training and familiarity with digital training platforms.
  • Project management capabilities and multitasking skills.

Benefits and Culture

  • Global and innovative team environment.
  • Rapid career growth and high-visibility contributions.
  • 32 days holiday including bank holidays.
  • Flexible work arrangements with remote options.
  • Personal development plans, sponsored learning, and extra benefits.

Key skills/competency

  • Technical Training Specialist
  • Training
  • SaaS
  • B2B
  • Onboarding
  • Client Training
  • Communication
  • SDLC
  • LMS
  • Project Management
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How to Get Hired at BlueOptima

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it for technical training roles.
  • Showcase your experience: Highlight B2B and SaaS training.
  • Research BlueOptima: Understand their culture and products.
  • Prepare for interviews: Emphasize communication and project management skills.

📝 Interview Preparation Advice

Technical Preparation

Study SaaS products.
Review LMS platforms.
Practice training delivery.
Learn SDLC fundamentals.

Behavioral Questions

Describe team collaboration experiences.
Explain handling constructive feedback.
Share examples of adaptable training.
Discuss cross-cultural communication.

Frequently Asked Questions