Marketing Liaison Account Management
@ BlueCross BlueShield of Tennessee

Hybrid
$70,000
Hybrid
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @bcbst.com
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Job Details

Overview

The Marketing Liaison Account Management role at BlueCross BlueShield of Tennessee involves conducting employee and enrollment meetings, coordinating with key operational areas, and supporting account executives in achieving premium and contract goals. This role serves as a secondary resource and liaison for brokers and agents.

Job Responsibilities

  • Conduct employee/enrollment meetings as requested by clients.
  • Coordinate with operational areas to ensure a consistent sales and retention process.
  • Assist account executives with follow-ups on outstanding proposals.
  • Serve as a secondary resource and liaison for brokers and agents.

Job Qualifications

Education: Bachelor's Degree or equivalent work experience (minimum 4 years in a corporate environment).

Experience: At least 2 years in broker relations, sales, or account management.

Skills & Certifications: Strong understanding of sales and marketing principles, detail oriented, strategic thinker, effective communicator, outstanding negotiation, presentation and facilitation skills, strong analytical and conceptual skills. Must obtain Tennessee Life and Health Insurance License at hire or within 6 months.

Additional Information

Candidates required to drive may be enrolled in the BCBST Driver Safety Program and must adhere to its guidelines.

Key skills/competency

  • Employee meetings
  • Enrollment coordination
  • Sales process
  • Broker relations
  • Account management
  • Proposal follow-up
  • Negotiation
  • Presentation skills
  • Analytical skills
  • Insurance licensing

How to Get Hired at BlueCross BlueShield of Tennessee

🎯 Tips for Getting Hired

  • Customize your resume: Highlight sales experience and broker relations.
  • Research BlueCross BlueShield: Understand its mission and market impact.
  • Emphasize account management: Showcase coordination and follow-up skills.
  • Prepare for interviews: Focus on strategic topics and negotiation.

📝 Interview Preparation Advice

Technical Preparation

Review sales processes and CRM tools.
Understand insurance licensing requirements.
Study account management best practices.
Familiarize with operational coordination software.

Behavioral Questions

Describe a challenging client meeting experience.
Explain coordinating complex projects with teams.
Discuss handling high-pressure follow-ups.
Share negotiation success in previous roles.

Frequently Asked Questions