Loyalty Analyst @ Blend360
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About Blend360
Blend is a premier AI services provider dedicated to creating meaningful impact for its clients through data science, AI, technology, and people. Their mission is to fuel bold visions by aligning human expertise with artificial intelligence.
Job Overview
Our Fortune 100 financial services client is looking for a Loyalty Analyst to serve as a subject matter expert in credit card loyalty programs. This role supports the Loyalty team by delivering high quality, sustainable loyalty card program features and benefits to guests through detailed data analysis and reporting.
Key Responsibilities
- Lead analyses for Mileage Plan program initiatives, including new product/feature launches and market tests.
- Perform complex analysis to inform optimal program design and structure decisions.
- Manage monthly Profit and Loss (P&L) analysis, forecasting, and variance identification.
- Automate ETL workflows for Loyalty programs and promotions.
- Mine customer insights and recommend optimizations to increase guest loyalty.
- Model and forecast costs of loyalty offers and benefits.
- Develop and implement forecasting tools, dashboards, and reporting aids.
- Prepare ad-hoc reports, PowerPoint presentations, and competitive benchmarking analyses.
- Drive analysis to inform annual budgeting and planning.
Qualifications
- 4+ years in data analysis or financial analytics, preferably with loyalty programs.
- Bachelor's degree in Business, Marketing, Economics, Computer Science, Engineering, or equivalent experience.
- Strong communication skills and proficiency in Microsoft Office.
- Experience with SQL, Alteryx, Toad, Tableau, and advanced Excel.
- Detail-oriented with the ability to multi-task and work independently.
Preferred Qualifications
- Experience with loyalty program mechanics and co-brand credit cards.
- Proven impact through data-driven recommendations.
- Experience with Python, Azure, and Databricks.
Additional Details
This is a 6-month consulting role (with possible extension) based on a hybrid work arrangement in Seattle, WA 98158 (4 days per week onsite). Blend360 offers a competitive benefits program to full-time consultants including health, vision, dental, 401K, and more.
Key skills/competency
Loyalty, Analytics, Data, Forecasting, Reporting, SQL, Excel, Python, ETL, Dashboard
How to Get Hired at Blend360
🎯 Tips for Getting Hired
- Research Blend360's culture: Study their mission, values, and employee testimonials.
- Customize your resume: Highlight loyalty analytics and data skills.
- Gain technical expertise: Refresh SQL, Excel, and ETL techniques.
- Prepare for interviews: Review case studies on loyalty program analysis.