Senior AI Solutions Software Developer

Senior AI Solutions Software Developer

BlackBerry is seeking a Senior AI Solutions Software Developer to champion AI innovation by identifying opportunities, piloting emerging AI capabilities, and translating advancements in machine learning and generative AI into scalable, production-ready solutions. This role involves enhancing the efficiency, stability, security, and scalability of business processes and systems through automation and intelligent analytics.

Key Responsibilities

• Design, develop, test, and deploy AI-driven features and solutions using Microsoft technologies like Azure (Functions, API Management, OpenAI Service), Copilot Studio, Power Platform, Foundry AI, MCP, multi-agent orchestration, and Logic Apps.
• Maintain application health and ensure compliance with security standards and best practices.
• Research automated approaches to solving business problems leveraging AI, machine learning, and Microsoft’s advanced orchestration capabilities.
• Collaborate with business stakeholders such as Product Engineering, Customer Support, and Sales Operations to ensure technical success and customer satisfaction.
• Communicate highly technical information effectively to both technical and non-technical personnel.
• Participate in the development and execution of IT and infrastructure projects related to Information Technology and AI integration.

Required Skills And Qualifications

• Bachelor’s degree in computer science, engineering, or equivalent professional experience (minimum 5 years).
• Proven experience in AI development within the Microsoft Stack, including Azure AI services, MCP, multi-agent orchestration, Logic Apps, Power Platform, and related technologies.
• Experience with AI-assisted code development using GitHub CoPilot, Amazon Q, Kiro, Cursor, Google Gemini AI is preferred.
• Understanding of Identity Management solutions and processes: Multi-factor Authentication, PKI, SAML, OAuth, SSO, and Active Directory.
• Excellent written and oral communication skills; able to collaborate with IT professionals, senior management, auditors, and vendors.
• Outstanding problem-solving skills and ability to break down complex technical challenges into actionable user stories.
• Strong customer service orientation with a keen sense of urgency and priorities.
• Ability to balance multiple priorities and meet deadlines in a dynamic environment.
• General understanding of ITIL processes; certification preferred.
• Strong partnership and collaboration skills, able to develop and maintain effective relationships with peers, executives, customers, and stakeholders.

Key skills/competency

• AI Development
• Machine Learning
• Generative AI
• Microsoft Azure
• Power Platform
• Automation
• Scalability
• Problem-Solving
• Collaboration
• IT Infrastructure