Associate, AML Operations
Bitpanda · Barcelona, Catalonia, Spain
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- On site
- Volunteer
- €50,000 / year
- Barcelona, Catalonia, Spain
Job highlights
- Mitigate money laundering and terrorist financing risks.
- Ensure AML regulatory compliance in crypto.
- Onboard clients and review financial activities.
- Analyze user data and request documents.
- Monitor transactions for compliance and experience.
About the role
About Bitpanda
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your Mission
As an AML Operations Associate at Bitpanda, your mission is to actively contribute to the mitigation of money laundering and terrorist financing risks. You will ensure compliance with applicable regulations in the anti-financial crime field, demonstrating a strong commitment to preventing financial crimes perpetrated within the cryptocurrency environment. You possess a robust problem-solving and customer-oriented mindset.
What you’ll do
- Onboard retail clients in accordance with European and British AML regulatory requirements. This includes providing constructive feedback to external Identity & Verification (ID&V) providers, remediating detected issues, and preparing comprehensive internal reports.
- Perform day-to-day reviews for Source of Funds (SoF) and/or Source of Wealth (SoW), primarily focusing on fiat transactions and low-risk customers. You will diligently oversee customers’ financial activities and identify any potential red flags on users’ accounts.
- Analyze retail users’ financial data and their provided explanations. You will directly interact with customers to request any necessary additional documents.
- Conduct regular transaction monitoring reviews to assess if a follow-up PoF/PoW is required, always balancing the overall customer experience with strict adherence to regulatory requirements.
Who you are
- Education: University degree in Economics, Finance, or Law.
- Skills: Proven analytical and problem-solving skills.
- Knowledge: Demonstrated interest in AML regulation (e.g., the AML Directives, the FM-GwG, the ESAs AML/CFT Guidelines) with a comprehensive understanding of different financial crime patterns and the broader AML/CFT landscape.
- Industry Interest: A keen interest in the rapidly evolving cryptocurrency industry.
Please Note: This is a morning shift position (from 7:30 AM to 16:00 PM) from Sunday to Thursday.
What’s in it for you
- Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
- Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
- Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
- Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
- Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
- Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
- Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
- Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
- Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
- Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
- Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration.
- …and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.
Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).
Key skills/competency
- AML Compliance
- Regulatory Requirements
- Financial Crime Prevention
- Cryptocurrency Industry
- Source of Funds (SoF)
- Source of Wealth (SoW)
- Transaction Monitoring
- Client Onboarding
- Analytical Skills
- Problem-Solving
Skills & topics
- AML Operations
- Anti-Money Laundering
- Compliance
- Financial Crime
- Cryptocurrency
- Regulatory Compliance
- Transaction Monitoring
- Source of Funds
- Source of Wealth
- Client Onboarding
- Economics
- Finance
- Law
- Analytical Skills
- Problem-Solving
- Vienna
- Remote Work
- Hybrid Work
How to get hired
- Tailor your resume: Highlight your analytical skills, AML knowledge, and interest in cryptocurrency.
- Craft a strong cover letter: Emphasize your customer-oriented mindset and problem-solving abilities.
- Prepare for behavioral questions: Be ready to discuss your experience with regulations and financial crime.
- Showcase industry interest: Demonstrate your understanding of AML directives and the crypto landscape.
- Research Bitpanda's values: Align your application with their mission to simplify wealth creation.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Associate, AML Operations role at Bitpanda?
- The Associate, AML Operations at Bitpanda is primarily responsible for mitigating money laundering and terrorist financing risks by ensuring compliance with European and British AML regulations within the cryptocurrency environment. This involves client onboarding, transaction monitoring, and analyzing financial data.
- What educational background is preferred for the Associate, AML Operations position at Bitpanda?
- Bitpanda prefers candidates with a University degree in Economics, Finance, or Law for the Associate, AML Operations role. Demonstrated knowledge of AML regulations and a keen interest in the cryptocurrency industry are also highly valued.
- What are the typical working hours for the Associate, AML Operations role at Bitpanda?
- This is a morning shift position, operating from 7:30 AM to 16:00 PM, from Sunday to Thursday. This schedule is designed to align with operational needs within the anti-financial crime field.
- Does Bitpanda offer a hybrid work model for the Associate, AML Operations position?
- Yes, Bitpanda offers a hybrid working model, allowing flexibility between onsite collaboration and remote work. However, exceptions apply to teams with shift schedules, which may include this role, requiring specific in-office presence.
- What kind of opportunities for growth are available for an Associate, AML Operations at Bitpanda?
- At Bitpanda, you'll have the opportunity to learn and grow as part of their journey to become Europe's #1 investment platform. They offer continuous learning through unlimited access to Udemy's online courses and provide a dynamic environment to develop your skills in the evolving fintech and crypto space.
- How does Bitpanda support the wellbeing of its employees in the Associate, AML Operations role?
- Bitpanda prioritizes employee wellbeing by offering confidential coaching, counseling, and mental health resources through OpenUP. Additionally, they provide extra days off and support during life milestones like new parent leave.
- What is the importance of a 'customer-oriented mindset' for an AML Operations Associate at Bitpanda?
- A customer-oriented mindset is crucial for an AML Operations Associate at Bitpanda to balance strict regulatory adherence with a positive customer experience. This involves clear communication, efficient processing of information, and effectively requesting necessary documents from clients.