Job Overview
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Job Description
About Bitget
Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com. Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions. We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget!
What You’ll Do
- Oversee VIP customer operations and manage high net value client relationships
- Monitor and analyze major customer transaction data and asset accumulation
- Track new VIP customer onboarding and ongoing account activity
- Provide one-to-one, customized services for high-level customers
- Match products and services based on individual customer needs
- Proactively offer trading strategies and follow through on execution
- Maintain strong engagement with key VIP clients
What You’ll Need
- At least 1–2 years of experience in VIP or key account customer management
- Experience in exchange platforms or Web3 VIP operations preferred
- Ability to analyze transaction and asset data for major customers
- Proficiency in Korean and English or Chinese for business communication
- Strong communication and interpersonal skills
- High responsiveness and client-focused mindset
Why Bitget?
- Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
- We are a global company with staff members from over 50 different countries and regions
- We are growing and looking for world-class ambitious talents to help us continue this journey
- We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
- We offer competitive salaries and benefits
- Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!
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Key skills/competency
- VIP Relationship Management
- Customer Account Management
- Blockchain and Digital Assets
- Web3 Operations
- Transaction Data Analysis
- Client Engagement
- Business Communication (Korean, English/Chinese)
- Customer Service
- Trading Strategies
- Client-Focused Mindset
How to Get Hired at Bitget
- Tailor your resume: Highlight your VIP/key account management experience and relevant crypto/Web3 background. Quantify achievements.
- Showcase language skills: Emphasize your Korean and English/Chinese business communication proficiency.
- Demonstrate client focus: Prepare examples of providing customized services and maintaining strong client engagement.
- Understand the industry: Research Bitget's position in the digital asset space and Web3.
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