Product Operations Manager P2P Fiat Payment

@ Bitget

About Us

Bitget is one of the world's leading digital assets ecosystems with over 120 million registered users. We provide a comprehensive suite of blockchain products and services via bitget.com. Our mission is to support the growth of the digital assets industry and empower the future of finance through secure, efficient, and smart digital transactions.

What You'll Do

In the role of Product Operations Manager P2P Fiat Payment, you will:

• Identify pain points and opportunities to optimize user experience in P2P, fiat, and payment transactions.
• Implement and oversee fraud prevention strategies ensuring regulatory and internal compliance.
• Track and analyze key performance indicators to identify issues.
• Collaborate with product, marketing, and technical teams to launch new features.
• Establish effective SOPs with the customer service team to improve issue resolution.

What You'll Need

• At least 5+ years of operational management experience in P2P, fiat, or payment sectors, preferably within cryptocurrency or fintech.
• Strong analytical skills with the ability to interpret data for decision-making.
• Excellent verbal and written communication skills in both Mandarin and English.
• Proven problem-solving capabilities and a results-driven mindset.

Why Bitget?

Bitget stands as the world's leading web3 platform for copy trading and a prominent digital asset exchange. We are a truly global company with talent from over 50 countries. This role offers competitive salaries and benefits, a streamlined structure for rapid impact, and the opportunity to be part of a revolutionary financial technology movement.

Key skills/competency

• User Experience Optimization
• Risk Management
• Data Analysis
• Collaboration
• User Support
• Cryptocurrency
• Fintech
• Blockchain
• Compliance
• Communication