Project and Portfolio Management Reporting and Administration Manager

Project and Portfolio Management Reporting and Administration Manager

The Project and Portfolio Management (PPM) Manager, Reporting & Administration will be responsible for whole-of-business PPM measurement & reporting, and business data management (including Demand, Portfolio, Project, Benefit, and Resource Management) & functional administration.

Key Responsibilities

• Create PPM information strategy, plan, and design view for PPM processes, data, and systems while negotiating common metrics/KPIs with PPM business process owners.
• Manage operational activities to support an efficient and sustainable usage of the PPM system.
• Deploy leading practice reports to improve efficiency and productivity by proposing changes to existing processes and workflows, including automation capabilities.
• Develop, promote, support, and improve repeatable processes, methods, measures, and leading practices across the enterprise to provide reliable data to leaders to enable value-added business decisions.
• Act as a data steward for data in the PPM system.
• Support, design, and architect the definition of PPM information management principles, guidelines, patterns, and standards around data accuracy, reporting, and measurements.
• Monitor the implementation of PPM measurement systems throughout the enterprise.
• Provide technical mentoring, guidance, and clarification to other process experts and implementation resources.
• Analyze existing measurement systems to understand and document data elements, relationships, data flow, dependencies, and related interfaces.
• Monitor the enterprise PPM reporting development pipeline in line with agreed priorities and ensure consistent maintenance of documentation.
• Develop new reports and enhancements to effectively communicate PPM data trends, patterns, and insights to enable better decision-making.
• Oversee and coordinate operational PPM tool activities and act as a coach to establish consistent knowledge sharing across the team.
• Lead the measurement process improvement concepts/methodologies/tools/principles development, training, and guidance.
• Gather and document business and technical requirements.
• Use analytical and statistical methods to evaluate business data in the PPM process and system to ensure accuracy of data measured.
• Engage with business stakeholders to support functional solution identification in close collaboration with I&T to align on technical feasibility.
• Lead the overall coordination of release testing activities between I&T, business, and the responsible User Acceptance Test Owner.
• Develop, use, and review work aids, such as process descriptions, checklists, templates, and guides, to assist users with implementing defined measurement processes.
• Drive the identification and implementation of measures to simplify and automate support and training approaches to improve efficiency and effectivity for PPM end-users.
• Perform root cause, performance trend analysis, and work simplification studies to develop appropriate measurement control changes.
• Analyze measurement/KPI standards and metrics to provide solutions for improvements.
• Review analysis findings to recommend appropriate changes in process, requirements, or data approach.
• Survey and analyze leading best practice benchmarks for measurement and data techniques and processes.
• Create, update, and maintain measurement-related documentation.
• Develop metrics that provide value-add decision data for projects, portfolios, and leaders.
• Prioritize and implement measurement and data change requirements based on critical business need.
• Lead and drive process and measurement improvement plans for PPM affecting multiple functions and/or systems.
• Identify and implement changes to corporate and organizational level PPM measurement processes to improve productivity and reduce risk.

Qualifications and Experience

• Education: Bachelor's degree, preferably in a related technical subject or an advanced degree in a business or industry-related subject.
• Experience: 8+ years demonstrated process improvement and measurement experience, especially utilizing performance measurement, process mapping, and business process re-engineering.
• Demonstrated experience in data management as a data steward.
• Demonstrated experience in process improvement concepts, tools, and techniques, measurement definition, process mapping, and business process re-engineering.
• Verifiable experience in influencing and leading organizational change to implement new/improved processes and measures.
• Demonstrated ability to act as an advisor to leadership and internal partners, providing insights into the enterprise’s performance and process through data, metrics, and analytics, as well as creative problem-solving.
• Experienced in developing business requirements, developing instructional/procedural documentation, and presentations, particularly around PPM and measurements.
• Experienced in CA PPM or other equivalent tools is desired.
• Excellent interpersonal, verbal, and written communication skills, interfacing with management, process owners, and project/portfolio teams.
• Strong presentation skills to all levels of the organization.
• Understanding of lean manufacturing / Six Sigma concepts is desired.

Travel Requirements

This position may require travel around the CSL network up to 20%.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop, and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus, and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Key skills/competency

• Project and Portfolio Management (PPM)
• Reporting and Data Management
• Business Process Improvement
• Data Stewardship
• Performance Measurement
• Process Mapping
• Business Process Re-engineering
• Organizational Change Management
• Business Requirements Gathering
• CA PPM (or equivalent tools)