Insurance Associate

Insurance Associate at BFL CANADA

At BFL CANADA, we offer more than a job – we offer a career! We are committed to fostering an environment where our employees can shape their careers through continuous education, training, and development. We empower our team members to grow personally and professionally, engaging them with motivating and rewarding projects and challenges. Our values are built on integrity, respect, diversity, and community support, inspiring individuals to pursue their passions within a dynamic, entrepreneurial, and collaborative team culture.

We provide competitive salaries and a comprehensive benefits package from day one, including generous medical and dental coverage, telemedicine, an employee and family assistance program, and robust retirement and savings programs. Recognizing the importance of work-life balance, we offer a hybrid work program, a wellness allowance, and year-round social activities and events.

We are currently seeking a highly motivated Insurance Associate to join our team in our Langley Office within the Commercial Auto Division. In this key role, you will provide essential support to our fleet team, ensuring exceptional service delivery to our commercial clients through the accurate preparation, processing, and meticulous management of documentation and records. If you are career-minded and thrive in a dynamic, growth-oriented environment, you will find our team an ideal fit!

Your day as an Insurance Associate

As an Insurance Associate, your responsibilities will span several critical areas, ensuring the smooth operation of our commercial auto division:

Administrative & Operational Support

• Process daily batching and deposits efficiently.
• Maintain organized digital and physical filing systems.
• Prepare and manage monthly fleet expiry folders.
• Assist with year-end processes, including preparing files for storage and printing certificates for ICBC submissions.
• Maintain accurate and up-to-date files for commercial fleet clients.

Fleet Policy Support

• Create and maintain comprehensive vehicle report schedules.
• Set calendar reminders for timely monthly fleet renewals.
• Prepare complete documentation packages, including binders and labeled PDFs for both ICBC and client copies.
• Distribute monthly payment plan documents via DocuSign and monitor for their timely completion.

Inventory & Office Coordination

• Manage office inventory, including stock orders, returns, and transfers between agency locations.
• Oversee courier shipments, from ordering to receiving and distribution.
• Conduct monthly Point of Sale (POS) checks.
• Maintain organized stockroom and storage areas.

General Support

• Provide administrative assistance to the fleet team as required.
• Support special projects and other duties as assigned.

Our Ideal Candidate

We are looking for a candidate who brings a blend of experience and essential skills:

• Previous administrative experience, preferably in an insurance or professional office environment.
• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• Strong computer literacy and the ability to quickly learn new brokerage systems.
• Excellent organizational skills with the proven ability to prioritize and manage multiple tasks effectively.
• Strong written and verbal communication skills.
• Detail-oriented with a high level of accuracy.
• Team-oriented, proactive, and resourceful.

Key skills/competency

• Insurance Administration
• Commercial Auto
• Fleet Management
• Client Service
• Documentation Management
• Microsoft Office (Outlook, Word, Excel)
• Organizational Skills
• Communication Skills
• Attention to Detail
• Team Collaboration