Live Chat Assistants
@ BF DIGITAL

Hybrid
$62,400
Hybrid
Contractor
Posted 23 days ago

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Email Hiring Manager

XXXXXXXXX XXXXXXXXXXXXX XXXXXXX****** @bfdigital.ma
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Job Details

Company Overview

BF DIGITAL is a leading web and mobile app development company based in Morocco, dedicated to helping businesses thrive in the digital world. Trusted by over 1,000 businesses, our team delivers user-friendly and high-performance solutions for iOS and Android platforms.

Role Overview

As a Live Chat Assistant, you will work remotely answering live chat messages on business websites and social media accounts. You will answer customer inquiries, provide sales links and offer discounts.

  • Contract length: No fixed term
  • Rate: $25 - $35 per hour
  • Hours per week: 5 - 40 hours

Responsibilities

  • Reply to live chat messages promptly
  • Answer customer questions
  • Provide sales links
  • Offer discounts as instructed

Required Skills/Competency

  • Device with internet access
  • Independent work capability
  • Follow instructions
  • Minimum 5 hours availability per week
  • Reliable internet connection
  • Remote work proficiency
  • Customer service
  • Communication skills
  • Social media navigation
  • Time management
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How to Get Hired at BF DIGITAL

🎯 Tips for Getting Hired

  • Research BF DIGITAL's culture: Study their mission and project portfolio.
  • Customize your resume: Highlight remote work and chat experience.
  • Showcase digital skills: Emphasize device and internet proficiency.
  • Prepare for online interviews: Focus on communication and reliability.

📝 Interview Preparation Advice

Technical Preparation

Test your internet speed and device setup.
Familiarize with chat platforms.
Ensure proper software installations.
Set up backup connectivity options.

Behavioral Questions

Describe handling multiple inquiries simultaneously.
Explain your remote work discipline.
Share an experience with customer complaints.
Discuss following detailed instructions successfully.

Frequently Asked Questions