Order Management Specialist

@ BeyondTrust

About BeyondTrust

BeyondTrust is a global identity security leader dedicated to creating a safer world through its cybersecurity SaaS portfolio. The company fosters a culture of flexibility, trust, and continual learning where your growth and impact are recognized.

The Role: Order Management Specialist

This role supports the order-to-cash process by reviewing and processing customer orders, generating accurate invoices, and ensuring smooth billing operations. It requires close collaboration with teams in sales, finance, and operations to deliver excellent service and support company growth.

What You’ll Do

• Review and process orders in Salesforce and NetSuite.
• Partner with sales to resolve quote issues and ensure policy compliance.
• Generate and issue invoices on time while meeting deadlines.
• Respond to inquiries from sales teams, customers, and internal stakeholders.
• Troubleshoot billing issues and recommend process improvements.
• Support month-end close activities as needed.

What You’ll Bring

• Experience with CRM/ERP systems, preferably Salesforce and NetSuite.
• Strong business acumen and basic accounting knowledge.
• Excellent communication and cross-functional collaboration skills.
• Highly organized with the ability to manage competing priorities.
• Proficiency in Microsoft Office and adaptability in a fast-paced environment.
• 2+ years of relevant experience, ideally in software/technology. A degree in Accounting, Business, or a related field is preferred.

Better Together

Diversity and inclusion are core values at BeyondTrust. The company celebrates differences, fosters leadership, and creates a culture where everyone feels connected. Employees are valued and supported, enabling them to take care of customers from all backgrounds.

Key skills/competency

Salesforce, NetSuite, CRM, ERP, Invoicing, Billing, Order Management, Troubleshooting, Accounting, Communication