Technical Business Analyst

About Betfair Romania Development

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming.

Our Values

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

• Win together
• Raise the bar
• Got your back
• Own it
• Positive impact

About Flutter Functions

The Flutter Functions division is a key component of Flutter Entertainment, responsible for providing essential support and services across the organization. The division encompasses various corporate functions, including finance, legal, human resources, technology, and more, ensuring seamless operations and strategic alignment throughout the company.

Role Overview

As part of the Enterprise IT function within Flutter Group, the Technical Business Analyst plays a vital role in shaping how we scope, assess, and deliver work across our enterprise platforms, including Identity + Access Management, Identity Governance and Collaboration tooling (e.g. Slack, Atlassian).

This role is critical in helping shape technical solutions that align with business objectives, regulatory expectations and operational realities. You'll be responsible for translating complex business needs into actionable requirements, facilitating effective collaboration across technical and non-technical stakeholders, and supporting sustainable delivery of scalable solutions.

Working across varied teams and platforms, you’ll bring structure, clarity and insight to initiatives that range from tactical service improvements to complex system changes. You’ll play a key part in how the Enterprise IT team supports the wider business in delivering secure, reliable and user focused technology.

Key Accountabilities & Responsibilities

• Act as a liaison between technical teams, business stakeholders, and vendors to gather, document and validate requirements.
• Translate high level concepts and problems into structured technical and functional requirements.
• Drive early discovery phases of initiatives, assessing feasibility, value and risk.
• Lead and facilitate workshops, stakeholder interviews, and process mapping sessions to shape and prepare items for backlog refinement.
• Support agile ceremonies including refinement, sprint planning, and reviews to ensure clarity, alignment and delivery confidence.
• Analyse and optimise business processes and workflows, identifying improvement opportunities.
• Define clear and testable acceptance criteria to support development and QA activities.
• Collaborate with the Delivery Lead, Product Owner and Engineering Manager to support prioritisation, capacity planning and readiness across sprints or quarters.
• Partner with Enterprise Architects, Engineers, and Service teams to design scalable, secure and supportable solutions.
• Work with 3rd party vendors to ensure alignment with architecture, standards and expected outcomes.
• Champion data informed decision making, using analytics to validate requirements or measure outcomes.

Skills, Capabilities & Experience Required

• Problem Solving & Critical Thinking: You get to the root of complex issues and evaluate options to propose practical solutions.
• Stakeholder Engagement: You build trust quickly, communicate with impact and navigate competing priorities with diplomacy.
• Technical Literacy: You grasp system integrations, data flows, access models and are comfortable collaborating with engineers and architects.
• Adaptability: You can flex your style depending on the audience and are comfortable working across shifting priorities.
• Delivery Focused: You’re committed to getting things done, comfortable juggling multiple tasks and proactively remove blockers.
• Collaboration & Influence: You’re a team player who works effectively across boundaries and helps align cross-functional teams.
• 5+ years’ experience in business analysis or technical analysis roles.
• Proven success operating within Agile delivery environments (Scrum, Kanban).
• Demonstrated ability to manage requirements end-to-end, from concept to implementation.
• Experience working with enterprise platforms such as Slack, Atlassian/Jira, SailPoint, Okta or similar - with a focus on configuration, integration, and process optimisation.
• Exposure to areas such as Identity & Access Management, Access Governance, IT Service Management, enterprise collaboration tooling, or security and compliance-aligned delivery (e.g. SOX) is highly desirable.
• Comfortable engaging with both technical and non-technical audiences.
• Identity & Access Management platforms - e.g. SailPoint, Okta or similar.
• Jira, Confluence, Miro.
• Slack - including experience with enterprise administration, integrations and data governance.
• ITSM/workflow platforms.
• Exposure to API-driven platforms, automation or complex data integrations is desirable.

Benefits

• Hybrid & remote working options
• €1,000 per year for self-development
• Company share scheme
• 25 days of annual leave per year
• 20 days per year to work abroad
• 5 personal days/year
• Flexible benefits: travel, sports, hobbies
• Extended health, dental and travel insurances
• Customised well-being programmes
• Career growth sessions
• Thousands of online courses through Udemy
• A variety of engaging office events

Disclaimer

We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.

Key skills/competency

• Business Analysis
• Technical Analysis
• Agile Methodologies
• Requirements Gathering
• Stakeholder Management
• Enterprise Platforms
• Identity & Access Management (IAM)
• Process Optimization
• Solution Design
• API Integrations