Specialist, Technology Infrastructure
BetaNXT
Job Overview
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Job Description
Overview Of The Specialist, Technology Infrastructure
The Specialist, Technology Infrastructure plays a critical role in implementing and maintaining multiple application software packages running on a variety of distributed platforms in multiple environments. This role ensures the reliability, scalability, and security of application software and any related firmware components. You will collaborate cross-functionally to optimize application performance and troubleshoot complex technical issues. The Specialist, Technology Infrastructure is responsible for staying current with emerging technologies to recommend and integrate innovative solutions that enhance operational efficiency. This role is essential for enabling seamless technology services that empower business continuity and growth at BetaNXT.
Responsibilities
- Install, administer, and support applications running on virtualized platforms, including Linux/Unix, Windows, and OpenShift.
- Deploy, configure, and support IBM middleware technologies such as CP4I, App Connect Enterprise, API Connect, DataPower, MQ, or WebSphere Application Server.
- Collaborate with OEM vendors to troubleshoot software issues when needed.
- Troubleshoot and resolve complex software application stack issues to minimize downtime.
- Participate in capacity planning and perform application software upgrades to meet evolving business requirements.
- Document application configurations, procedures, and system changes to maintain accurate and accessible records.
- Work closely with application and development teams to support integration, deployment, and adoption of new technologies.
- Participate in an on‑call rotation to provide 24×7 production support coverage.
Skills and Experience
- 5+ years of experience providing application support on virtualized distributed platforms (Linux/Unix, Windows, OpenShift).
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven ability to troubleshoot complex software application issues.
- Experience supporting IBM middleware technologies: OpenShift CP4I, App Connect Enterprise, API Connect, DataPower, MQ, WebSphere Application Server.
- Experience with shell scripting (Linux/Unix, PowerShell, Perl).
- Experience with TLS certificate management.
- Familiarity with automation/configuration tools such as Ansible, Puppet, or Terraform.
- Experience working in DevOps environments.
- Exposure to collaboration tools such as ServiceNow, Confluence, or SharePoint.
- Ability to maintain, support, and optimize application components to ensure secure, efficient system performance.
- Knowledge of automation and infrastructure-as-code practices to streamline operations.
- Effective communication and collaboration skills for working across technical and business teams.
Key skills/competency
- Application Support
- Virtualized Platforms
- IBM Middleware
- Linux/Unix Administration
- Windows Server Management
- OpenShift Container Platform
- Shell Scripting
- TLS Certificate Management
- Automation Tools (Ansible/Puppet/Terraform)
- DevOps Practices
How to Get Hired at BetaNXT
- Research BetaNXT's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight your 5+ years in application support, IBM middleware, and DevOps, aligning with BetaNXT's technical requirements.
- Showcase problem-solving skills: Prepare specific examples of complex troubleshooting and root cause analysis in infrastructure environments.
- Emphasize collaboration: Be ready to discuss how you've worked effectively with development and vendor teams on technology integration.
- Demonstrate continuous learning: Express interest in emerging technologies and automation practices, critical for BetaNXT's growth.
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