Underwriting Assistant

Why Berkley?

Berkley Canada is a boutique Specialty and Accident, Health & Travel Insurer that delivers exceptional expertise and service to our broker partners and insureds. Our mission is to be the best for our employees, customers and shareholders. By being the best, we mean generating better experiences and better outcomes for these three stakeholders. In order to achieve this, our strategy is simple; we find the industry expert in a line of business and empower them to better serve that specific niche. We encourage our team to think outside the box, be innovative and create new opportunities. Join us today!

Position Summary:

The Underwriting Assistant role provides ongoing support and service to internal and external customers. You will support the Underwriting team’s activities in a way that enhances the organization’s profitable growth. You will collaborate with underwriters and brokers to improve the overall service delivery and connectivity between Berkley and the marketplace. You will manage the flow of data between stakeholders and ensure that we are pursuing continual improvement in all that we do. You will partner with Berkley team members from across the organization and will develop a broad understanding of how the company operates as a result.

Responsibilities:

You will play a central role on our Operations Team ensuring a high level of service for both our internal and external stakeholders. Responsibilities include but not limited to:

• Triage incoming business submissions with strict adherence to clearance rules, accuracy and timeliness
• Perform policy administration tasks such as premium booking and policy issuance for new business, renewals and endorsements
• Multinational policy coordination and facilitation for outbound risks and coding and issuance for inbound risks
• Perform other duties as assigned

Characteristics of the successful candidate:

• Strong attention to detail and effective time management skills to multitask and meet tight timelines
• Strong oral and written communication skills
• Proficiency in Microsoft Office Suite (specifically in Excel: ability to sort, filter, pivot and re-shape Excel data with ease ), Power Automate and Power BI
• Basic to intermediate Adobe Acrobat skills
• Bilingual proficiency required (English & French)
• Interest in operations, data analysis, process optimization
• Previous experience working for an insurer or broker in the commercial property and casualty insurance market is an asset

Key skills/competency

• Underwriting Support
• Policy Administration
• Data Management
• Microsoft Excel
• Power BI
• Power Automate
• Bilingual (English/French)
• Attention to Detail
• Time Management
• Insurance Operations