Customer Service Sales Associate
@ Bensons Pet Center

Saratoga Springs, New York, United States
$16 - $17
On Site
Full Time
Posted 24 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXX******* @bensonspet.com
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Job Details

Join Our Team at Customer Service Sales Associate

Love pets and are passionate about customer service? Benson’s Pet Center is looking for a dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences.

Key Responsibilities

  • Greet customers warmly and provide prompt assistance.
  • Identify customer needs and recommend suitable products and services.
  • Answer customer inquiries and resolve issues.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Operate the cash register, process transactions, and handle returns.
  • Restock shelves and ensure proper product labeling.
  • Stay informed about new products, services, and promotions.
  • Assist with inventory management and stock control.
  • Collaborate with team members to achieve sales targets and store goals.
  • Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.

Qualifications

  • High school diploma or equivalent.
  • Previous retail or customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic math skills for cash transactions.
  • Passion for pets and a desire to provide top-notch customer service.
  • Availability to work a varied schedule including days, evenings, weekends, and holidays.

Compensation & Bonuses

Starting at $17/hr with an opportunity to earn an additional $2.00 per hour after 30 days for punctuality and perfect attendance, plus a perfect attendance bonus.

How to Apply

If you are passionate about pets and providing exceptional customer service, please visit our website at www.bensonspet.com and click the Careers link to apply.

Key skills/competency

  • customer service
  • sales
  • retail
  • communication
  • pet care
  • cash handling
  • inventory
  • teamwork
  • punctuality
  • product recommendation

How to Get Hired at Bensons Pet Center

🎯 Tips for Getting Hired

  • Research Bensons Pet Center: Study company culture and values.
  • Customize your resume: Highlight relevant retail experience.
  • Prepare examples: Demonstrate customer service skills.
  • Practice communication: Be clear, concise, and positive.

📝 Interview Preparation Advice

Technical Preparation

Review cash register operations.
Brush up on basic math skills.
Learn inventory management basics.
Understand retail POS systems.

Behavioral Questions

Describe a time you solved a customer issue.
Explain handling multiple tasks under pressure.
Discuss a scenario showing teamwork in retail.
Share how you ensure punctuality consistently.

Frequently Asked Questions