Lead Service Technician
Benjamin Franklin Plumbing, LLC
Job Overview
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Job Description
Lead Service Technician at Benjamin Franklin Plumbing Louisville
Do you want to BE one of the best professionals in the plumbing industry? Do you want a CAREER & not just a job! Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
Join the Benjamin Franklin Plumbing Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Benefits
- 401(k)
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Stock options plan
- Training & development
- Tuition assistance
- Vision insurance
- Bonus based on performance
- Company parties
- Flexible schedule
- Relocation bonus
Job Summary
A Lead Service Technician serves the clients of the company by expertly servicing, repairing, and replacing plumbing systems.
Job Duties
- Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
- Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
- Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
- Explains each service performed to the client each time a maintenance or repair is completed. Ensures clients are 100% satisfied with all work
- Conveys a safety-conscious attitude, both on the job and while driving
- Maintains cleanliness inside and outside of vehicles at all times
Minimum Requirements
- Relevant work experience & Journeyman License Preferred
- Valid Driver's License
We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. We want YOU to have time for the most important things in your life. Our scheduling is flexible. We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Key skills/competency
- Plumbing System Repair
- Service Diagnostics
- Customer Satisfaction
- Journeyman/Master Plumber License
- Valid Driver's License
- Safety Compliance
- Communication Skills
- Problem-Solving
- Field Service Operations
- Straight Forward Pricing
How to Get Hired at Benjamin Franklin Plumbing, LLC
- Research Benjamin Franklin Plumbing's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight Journeyman or Master plumber experience, client service skills, and any leadership in plumbing roles.
- Emphasize technical proficiency: Detail experience with various plumbing systems, diagnostics, and efficient repair methods.
- Showcase customer focus: Prepare examples demonstrating exceptional client satisfaction, clear communication, and professional conduct.
- Highlight problem-solving skills: Be ready to discuss how you handle complex repairs and ensure job completion without callbacks.
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