Office Manager

About the Role

As the Office Manager, you will play a pivotal role in ensuring the smooth day-to-day operation of our Newcastle office. You’ll provide facilities that reflect and support a professional work environment while fostering a cohesive and collaborative team culture across all staff. This is a dynamic position that combines operational excellence, people engagement, and proactive problem-solving. If you thrive in a fast-paced environment and enjoy making things run seamlessly, we’d love to hear from you.

Key Responsibilities

• Act as the first point of contact for visitors and clients, ensuring a professional and welcoming experience.
• Oversee leases, OH&S compliance, office maintenance, cleaning, furniture, IT and telephone facilities, and company vehicles.
• Manage office expenditure, banking processes, and related reporting.
• Maintain Business Management System certification and compliance.
• Coordinate procurement of ICT hardware, software, and networks; manage support services and online systems.
• Facilitate onboarding, inductions, training support, and departure processes for staff.
• Organise office communications, supplies, hot desk bookings, catering, events, and travel arrangements.
• Assist with bid preparation, document formatting, and submission.
• Provide administrative support to project teams as required.
• Maintain calendars for core activities (invoicing, timesheet cut-off), key meetings (Town Hall, B2B, YPF, Lunch & Learn), and bid templates.

Qualifications

• 2–5 year's experience in an administrative or office management role.
• Exceptional attention to detail and commitment to quality.
• Strong organisational and time management skills with the ability to prioritize effectively.
• A proactive, self-starter mindset with excellent problem-solving abilities.
• Outstanding communication and interpersonal skills.
• Proficiency in Microsoft Office and general technical aptitude.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/

Key skills/competency

• Facilities Management
• Financial Administration
• HR Support
• IT Coordination
• Client Service
• Office Operations
• Tender/Bid Support
• Project Administration
• Quality Assurance
• Communication Skills