Administration Support Officer - Laundry & Dispatch

Overview

The Administration Support Officer - Laundry & Dispatch supports people with disabilities by providing essential administrative and operational support in the Commercial Laundry. This role ensures accuracy in payroll processing, procurement, compliance tracking, and stakeholder communication while maintaining a safe and productive work environment.

Key Responsibilities

• Support the Production team with administrative needs ensuring compliance and productivity.
• Coordinate workforce schedules and process payroll efficiently.
• Manage procurement and support account activities.
• Track compliance and ensure accurate communication in production services.
• Implement systems and processes that optimise resources and improve performance.

Skills and Experience

The ideal candidate is calm under pressure, highly computer literate, and has strong time management and communication skills. Additional requirements include:

• Strong administration and customer service skills.
• Ability to work both independently and as part of a collaborative team.
• Experience with systems and technology, including digital communication tools.
• Understanding of the NDIS funding model and disability services sector.
• Formal leadership training (Cert IV or Diploma in Frontline Management) is a plus.
• Willingness to obtain NDIS Worker Screening and Working with Children Checks.

What We Offer

• Salary Packaging benefits to increase take-home pay.
• Continuous Learning Opportunities with industry experts.
• A supportive team environment and strong operational support.
• Incredible perks including professional development and employee assistance programs.
• A vibrant workplace culture that values community and personal well-being.

Key skills/competency

• Administration
• Payroll
• Procurement
• Compliance
• Scheduling
• Customer Service
• Communication
• Time Management
• Digital Literacy
• Leadership