Operations Coordinator

Operations Coordinator (General & Clinical Operations)

Location: Dublin (with travel to group sites)

Employment Type: Full-Time | Permanent

About Beechfield Care Group

Beechfield Care Group is one of Ireland's leading providers of high-quality residential care, committed to delivering person-centred services in a warm, supportive, and respectful environment. Our focus is on ensuring that every resident experiences dignity, independence, and the highest standard of care, supported by dedicated teams across all our homes.

The Role

We are currently seeking an experienced and highly organised General and Clinical Operations Coordinator to join our team. This is a key role within the Group, supporting both clinical and operational functions across multiple nursing homes, ensuring that processes, compliance requirements, and day-to-day operational activities are effectively coordinated and delivered. The successful candidate will play a central role in maintaining operational oversight, supporting regulatory compliance, and ensuring effective coordination across sites.

Key Responsibilities

Incident & Accident Management

• Maintain a centralised log of incidents and accidents across all homes.
• Coordinate timely reporting to insurers and ensure all documentation is accurate and complete.
• Follow up with sites to ensure investigations and corrective actions are completed.

Compliance & Regulatory Tracking

• Monitor and track action plans arising from HIQA, HSA, and EHO inspections.
• Ensure all actions are completed within agreed timeframes.
• Maintain accurate and audit-ready documentation.
• Liaise with site management to support compliance requirements.

Facilities & Contractor Coordination

• Coordinate maintenance and facilities activities across all sites.
• Obtain and manage supplier and contractor quotations.
• Track works from initiation through to completion.
• Follow up to ensure timely delivery and quality standards.

Supplier & SLA Management

• Maintain oversight of supplier and contractor service agreements.
• Track performance against SLAs.
• Coordinate contractor schedules and site visits.
• Ensure visibility across the Operations Team.

CAPEX & Operational Support

• Support preparation and tracking of capital expenditure projects.
• Maintain records of spend against approved budgets.
• Assist with operational initiatives and cross-site coordination.

Reporting & Data Management

• Assist in preparing operational and clinical reports.
• Maintain accurate data relating to incidents, compliance, and facilities.
• Support management reporting and dashboards.

Occupancy Tracking

• Collate daily occupancy data from Directors of Nursing.
• Maintain accurate group occupancy reports.
• Support operational decision-making through timely data.

General Operational Support

• Provide administrative and coordination support across clinical and operational teams.
• Support meetings, documentation, and action tracking.
• Ensure consistency and organisation across processes.

Candidate Profile

Essential

• Minimum 3 years' experience in an operations, coordination, or administrative role.
• Experience within healthcare, nursing home or home care, or a regulated environment is highly desirable.
• Strong organisational and time management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong communication and interpersonal skills.
• Proactive approach with the ability to work on own initiative.

Desirable

• Experience working with HIQA standards or regulatory environments.
• Experience in facilities coordination or contractor management.
• Strong Excel and reporting skills.

What We Offer

• Competitive salary (€60,000 - €80,000 DOE).
• Monday to Friday role with flexible working hours.
• Hybrid working model (1 day per week from home).
• Opportunity to work across a dynamic and growing healthcare group.
• Supportive and collaborative working environment.

Additional Requirements

• Full clean driving licence (travel between sites required).
• Garda Vetting will apply.

Key skills/competency

• Operations Coordination
• Clinical Operations
• Healthcare Administration
• Regulatory Compliance
• HIQA Standards
• Facilities Management
• Supplier Management
• Reporting
• Excel Skills
• Time Management