Specialist Systems Administration

About BCE Global Tech

At BCE Global Tech, we are on a mission to modernize global connectivity, one connection at a time. We aim to build the highway to the future of communications, media, and entertainment, determined to emerge as a powerhouse within the technology landscape in India, with our team in Bengaluru.

We bring ambitions to life through design thinking that bridges the gaps between people, devices, and beyond, fostering unprecedented customer satisfaction through technology.

Our core values support a customer-centric approach and the harnessing of cutting-edge technology to provide business outcomes with positive societal impact. Guided by innovation and a commitment to progress, we’re shaping a brighter future for the generations of today and tomorrow.

If you would like to be a part of a team of thought-leaders pioneering advancements in 5G, MEC, IoT, and cloud-native architecture, we’d love to hear from you.

Job Description

Service Operations & Support

• Manage service desk tickets related to user administration, application administration, onboarding, and incident resolution.
• Monitor and respond to system/application alerts and take actions to restore service health.
• Troubleshoot issues across dev/test/prod environments and coordinate fixes with technical teams.
• Ensure timely communication and follow-ups with stakeholders regarding ticket progress and resolution.

Systems Maintenance & Automation

• Support scheduled and ad-hoc maintenance activities across applications and infrastructure.
• Develop scripts/automations using Python, JavaScript, Bash, PowerShell, Red Hat Ansible, or similar technologies to enhance operational efficiency.
• Contribute to continuous improvement initiatives for tooling, monitoring, and support processes.
• Assist with configuration, upgrades, and enhancements of tools/systems within the team’s portfolio.

Key Responsibilities

• Proven experience in automated testing, including hands-on experience with industry-standard testing tools and frameworks.
• Strong understanding of Agile software development methodologies and testing concepts (test planning, test design, test execution, test reporting).
• Proactively identify potential risks and issues related to software quality and propose mitigation strategies.

Qualifications

• Bachelor’s degree in engineering. Department: IT, CS, ECE, EEE (10th, 12th, and Engineering minimum 70% or 7 GPA and above).
• 5-8 years of experience in software development.

Skills

• Linux, Windows Server, Quantrix, Windows Administrator

What We Offer

• Competitive salaries and comprehensive health benefits.
• Flexible work hours and remote work options.
• Professional development and training opportunities.
• A supportive and inclusive work environment.
• Access to cutting-edge technology and tools.

Key skills/competency

• Systems Administration
• Service Desk Management
• Incident Resolution
• Scripting Automation (Python, Bash, PowerShell, Ansible)
• Linux
• Windows Server
• Agile Methodologies
• Automated Testing
• System Maintenance
• Troubleshooting