VIP Travel Consultant, Publicity, Media & Entertainment

VIP Travel Consultant, Publicity, Media & Entertainment at BCD Travel

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

As a VIP Travel Consultant, Publicity, Media & Entertainment, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a VIP Travel Consultant, Publicity, Media & Entertainment, you will:

• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About You

• Experience in VIP travel is required; Publicity, Entertainment or Media vertical experience is considered a plus
• Working knowledge of the travel industry, policies, procedures, and processes, with a comfort level in processing exchanges and changes
• A proven history of working in a face-to-face, fast-paced, ever-changing environment that requires a high degree of flexibility
• Strong skills in GDS Sabre
• Strong verbal and written communication skills in English

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

About BCD Travel

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your Life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

What We Offer

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant, Publicity, Media & Entertainment is between $75,000 and $110,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Key skills/competency

• VIP client service
• GDS Sabre proficiency
• Travel policy adherence
• Regulatory compliance (DOT, TSA, visas)
• International ticketing and exchanges
• Client consultation
• Operational process improvement
• Media & Entertainment industry knowledge
• Strong communication (verbal & written)
• Flexibility and adaptability