Manager, Performance Management
BCD Travel · United States
- Hybrid
- Contract
- $88,500 / year
- United States
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Job highlights
- Drive data-driven decisions optimizing supplier performance.
- Analyze complex data for actionable insights.
- Partner cross-functionally for enhanced reporting.
- Develop and maintain supplier performance models.
- Requires travel industry and data analysis experience.
About the role
Manager, Performance Management (Remote)
BCD Travel is seeking a Manager, Performance Management to drive data-driven decision-making by delivering actionable insights that optimize supplier performance and support commercial strategy. This role translates complex data into meaningful analytics, identifies opportunities to improve share and earn rate, and partners cross-functionally to enhance reporting, support forecasting, and improve overall performance outcomes. This is a full-time, remote position open to candidates in the United States and Canada.
Responsibilities:
- Monitor key strategic suppliers to proactively address market changes and identify revenue opportunities.
- Develop and maintain supplier performance models to track fulfillment and drive business decisions.
- Present findings to internal and external stakeholders.
- Establish standardized performance frameworks, KPIs, and methodologies (e.g., QSI, share analysis).
- Remain up-to-date on industry trends and evaluate their potential impact on BCD’s business.
- Leverage reporting tools and Microsoft Office applications to analyze data against contract models and assess strategic options.
- Conduct ad hoc analysis on market, supplier, or client changes, evaluating their potential impact on performance and revenue.
- Support the team in data analysis for quarterly business reviews.
- Assist in deal performance analytics and support regional and global supplier proposals for forecasting.
- Develop interactive reporting using supplier, internal, and 3rd-party data to track supplier contractual performance, ensuring optimal revenues and earnings rates.
- Communicate analyses effectively to internal regional teams and illustrate recommended levers to act upon.
- Utilize supplier and internal data to increase the accuracy of supplier projections for monthly accruals.
About You:
- Prior experience in the travel industry, focused on air and/or hotel.
- Proficiency in data analysis tools like Excel and/or SQL.
- Fluent in business English.
- Strong analytical and problem-solving skills.
- Ability to connect data to real business decisions and commercial impact.
- Anticipates trends and drives forward-looking recommendations.
- Effective communication skills (oral, written & presentation).
What We Offer:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days.
- A fair compensation package including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
About Us:
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.
Key skills/competency:
- Performance Management
- Data Analysis
- Supplier Performance
- Commercial Strategy
- Reporting Tools
- SQL
- Excel
- Travel Industry
- Forecasting
- Analytics
Skills & topics
- Performance Management
- Data Analysis
- Supplier Performance
- Commercial Strategy
- Reporting
- Forecasting
- Business Intelligence
- Travel Industry
- SQL
- Excel
- Analytics
- Manager
- Remote
How to get hired
- Tailor your resume: Highlight relevant experience in performance management, data analysis, and the travel industry. Emphasize achievements using quantifiable results.
- Showcase analytical skills: Detail your proficiency with tools like Excel and SQL within your application. Provide examples of how you've translated data into business decisions.
- Demonstrate industry knowledge: Clearly state your prior experience in the travel sector, particularly with air and/or hotel suppliers.
- Prepare for behavioral questions: Be ready to discuss your problem-solving abilities, communication skills, and how you connect data to commercial impact.
- Research BCD Travel: Understand their mission, values, and recent successes to align your application and interview responses.
Technical preparation
Master Excel functions for data analysis.,Practice SQL queries for data extraction.,Familiarize with BI or reporting tools.,Understand travel industry data metrics.
Behavioral questions
Describe a time you used data to influence decisions.,How do you handle complex analytical problems?,Explain your communication approach with stakeholders.,How do you stay updated on industry trends?
Frequently asked questions
- What is the salary range for the Manager, Performance Management role at BCD Travel?
- The salary range for the Manager, Performance Management position at BCD Travel in the US is between $81,000 and $96,000 annually. The final offer depends on your qualifications, experience, and location.
- Is the Manager, Performance Management position at BCD Travel fully remote?
- Yes, the Manager, Performance Management role is a full-time, remote position. BCD Travel offers flexible work-from-home opportunities.
- What specific data analysis tools are preferred for the Manager, Performance Management role at BCD Travel?
- Proficiency in data analysis tools such as Excel and SQL is preferred for the Manager, Performance Management position at BCD Travel. Experience with other reporting tools is also beneficial.
- Does BCD Travel require prior experience in the travel industry for this role?
- Yes, prior experience in the travel industry, specifically focused on air and/or hotel, is a requirement for the Manager, Performance Management role at BCD Travel.
- What are the key responsibilities of the Manager, Performance Management at BCD Travel?
- Key responsibilities include monitoring strategic suppliers, developing performance models, analyzing data for actionable insights, presenting findings, and supporting forecasting and deal performance analytics.
- How does BCD Travel support employee growth and development?
- BCD Travel offers opportunities to grow your skillset and career, alongside flexible working hours, generous vacation days, and industry-specific perks, fostering a culture of continuous development.
- What is BCD Travel's stance on diversity and inclusion for the Manager, Performance Management role?
- BCD Travel is dedicated to building a diverse, inclusive, and authentic workplace. They encourage applications from individuals whose experience may not align perfectly with every qualification.
- How can I highlight my analytical skills for the Manager, Performance Management application at BCD Travel?
- When applying for the Manager, Performance Management role, highlight your proficiency with Excel and SQL. Provide specific examples in your resume and cover letter of how you've used these tools to drive business decisions and deliver insights.