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Technical Service Specialist - Home Care

BASF

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Original Job Summary

About the Role

BASF is hiring a Technical Service Specialist - Home Care to join our Care Chemicals division. This role is USA - Remote and focuses on applying technical expertise to generate and maintain business with key Home Care customers in North America.

Responsibilities

  • Generate new business opportunities through direct customer technical engagements.
  • Provide technical application expertise to address customer inquiries.
  • Develop technical strategies in collaboration with sales and marketing teams.
  • Communicate effectively with technical and commercial stakeholders.
  • Manage multiple customer needs with high attention to detail.
  • Travel approximately 30% across the NA region.

Qualifications

  • Advanced degree (Master’s or PhD) in chemistry, chemical engineering, biochemistry or related field.
  • Minimum 2 years of industrial experience, preferably 5+ years.
  • Experience in formulation, especially in detergents and cleaners.
  • Strong customer focus and effective communication skills.

Benefits & Culture

At BASF, you@BASF is about creating a supportive work environment. Benefits include flexible work arrangements, competitive retirement savings, well-being programs, family forming benefits, mentoring, career development opportunities, and more.

Key skills/competency

  • Technical Expertise
  • Customer Focus
  • Business Development
  • Application Technology
  • Communication
  • Strategy
  • Project Management
  • Formulation
  • Collaboration
  • Travel Management

How to Get Hired at BASF

🎯 Tips for Getting Hired

  • Research BASF's culture: Explore their mission, values, and recent news.
  • Customize your resume: Highlight technical service and formulation skills.
  • Prepare for interviews: Practice technical and behavioral questions.
  • Showcase customer focus: Provide examples from past roles.

📝 Interview Preparation Advice

Technical Preparation

Review formulation concepts.
Study technical product applications.
Refresh advanced chemistry fundamentals.
Prepare case studies on customer queries.

Behavioral Questions

Describe a time managing multiple priorities.
Explain handling customer feedback effectively.
Detail a strategic decision under pressure.
Share experiences collaborating with cross-teams.