Product Owner- Technology
Barclays · Pune Division, Maharashtra, India
- On site
- Full-time
- $120,000 / year
- Pune Division, Maharashtra, India
Job highlights
- Own CLM product roadmap and delivery outcomes.
- Define CLM capabilities and translate business demand.
- Collaborate with engineering, risk, and compliance.
- Ensure technology and regulatory alignment.
- Lead agile ceremonies and drive continuous improvement.
About the role
Product Owner Technology - CLM
Barclays is seeking a Product Owner for CLM (Client Lifecycle Management) to own the roadmap, backlog, and delivery outcomes for critical CLM capabilities. This includes onboarding, KYC refresh, client data management, document management, screening, and workflow automation. The role is co-located with PBWM engineering teams in Pune and requires sharp requirement definition, strong business representation, clear scope definition, and adherence to high standards of regulatory compliance, client experience, and operational efficiency.
Key Responsibilities
- Product Strategy & Roadmap: Define and maintain the CLM product roadmap aligned to business priorities, risk agenda, and regulatory requirements. Translate business demand into well-defined Epics, Features, and User Stories for onboarding, KYC, account opening/maintenance, and workflow enhancements. Drive prioritization through structured value assessment and stakeholder alignment.
- Stakeholder Partnership: Collaborate closely with Business (Tribe Leads, Product Owners, Front-Office leads), Operations, Risk & Control, and Compliance teams. Serve as the single point of accountability for requirement clarity, scope agreement, and delivery alignment. Influence senior stakeholders (Director level) on trade-offs, sequencing, and investment decisions.
- Technology & Design Alignment: Partner with Engineering Leads, Solution Architects, and CLM platform SMEs to shape solution design, define dependencies, and ensure technical feasibility. Maintain sufficient technical depth for discussions on design, API/data models, workflow orchestration, and integration dependencies.
- Risk, Regulatory & Control Alignment: Ensure all CLM features meet regulatory obligations (KYC/AML, CRS/FATCA, privacy, screening, archival, data quality). Partner with Controls and Compliance to embed a strong first-line control environment within the product. Proactively identify and support mitigation planning for delivery, operational, and regulatory risks.
- Agile Delivery & Execution: Lead Agile ceremonies including backlog refinement, sprint planning, story readiness reviews, showcase sessions, and retrospectives. Continuously improve delivery velocity, story quality, acceptance criteria, and testing coverage. Ensure readiness for UAT, production deployment, change adoption, and post-go-live monitoring.
Highly Valued Skills
- Experience or certification in Agile Product Ownership.
- Exposure to CLM, KYC/AML systems, workflow platforms, or digital onboarding tools.
- Strong background in Risk & Control and regulatory delivery.
- Cloud exposure (AWS/Azure) is beneficial but not mandatory.
Assessment Focus
Candidates may be assessed on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Purpose of the Role
To collaborate with product owners and other technical teams in product development, utilizing knowledge of Barclays' technologies to enact the vision defined in the product roadmap.
Accountabilities
- Provide subject matter expertise to support collaboration between product owners and the technical side of product development.
- Support the development and implementation of the product strategy and vision defined in the product roadmap, communicating them to stakeholders and the development team.
- Collaborate with internal stakeholders to gather and prioritize product requirements and features based on business value and feasibility, ensuring they are well-defined, measurable, and secure.
- Develop and implement assessments to ensure continuous testing and improvement of product quality and performance.
- Monitor product performance to identify optimization opportunities that meet the bank's performance standards.
- Stay abreast of the latest industry technology trends and technologies to evaluate and adopt new approaches for improved product development and delivery.
Vice President Expectations (Individual Contributor)
As an individual contributor, you will be a subject matter expert within your discipline, guiding technical direction. You will lead collaborative, multi-year assignments, guide team members through structured assignments, identify the need for other specializations, and train, guide, and coach less experienced specialists. You will provide information affecting long-term profits, organizational risks, and strategic decisions. Advise key stakeholders on functional and cross-functional areas of impact and alignment. Manage and mitigate risks through assessment to support the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls. Show comprehensive understanding of the organization's functions to contribute to business goals. Collaborate with other areas for business-aligned support, staying updated on business activity and strategies. Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives. Define problems and develop innovative solutions through in-depth analysis and interpretive thinking. Adopt and include outcomes of extensive research in problem-solving processes. Build and maintain trusting relationships and partnerships with internal and external stakeholders using influencing and negotiating skills.
Barclays Values and Mindset
All colleagues are expected to demonstrate Barclays Values (Respect, Integrity, Service, Excellence, Stewardship) and the Barclays Mindset (Empower, Challenge, Drive).
Key skills/competency
- Product Owner
- Agile Delivery
- Roadmap Definition
- Stakeholder Management
- Requirements Gathering
- Risk & Control
- Regulatory Compliance
- Technology Alignment
- Workflow Automation
- Client Data Management
Skills & topics
- Product Owner
- Technology
- CLM
- Agile
- Roadmap
- Backlog Management
- Requirements Gathering
- Stakeholder Management
- Risk Management
- Regulatory Compliance
- KYC
- AML
- Workflow Automation
- Client Data Management
- Scrum
- Agile Coach
- Product Manager
- Software Development
- Banking Technology
- Financial Services
How to get hired
- Tailor your resume: Highlight experience in product ownership, CLM, KYC/AML, and agile methodologies, quantifying achievements with metrics.
- Showcase technical acumen: Emphasize your ability to collaborate with technical teams, understand API/data models, and workflow orchestration.
- Demonstrate regulatory understanding: Detail your experience with KYC/AML, CRS/FATCA, privacy, screening, and control environments.
- Prepare for behavioral questions: Be ready to discuss your stakeholder management, risk mitigation, and strategic thinking skills.
- Understand Barclays' values: Align your application and interview responses with Barclays' core values of Respect, Integrity, Service, Excellence, and Stewardship.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Product Owner Technology role at Barclays?
- The Product Owner Technology role at Barclays focuses on owning the roadmap, backlog, and delivery outcomes for critical Client Lifecycle Management (CLM) capabilities, ensuring alignment with business priorities, regulatory requirements, and client experience standards.
- What specific CLM capabilities will the Product Owner be responsible for at Barclays?
- The Product Owner will be responsible for key CLM capabilities including onboarding, KYC refresh, client data management, document management, screening, and workflow automation.
- What is the expected level of technical involvement for this Product Owner role?
- The Product Owner is expected to maintain sufficient technical depth to actively participate in design discussions, API/data model conversations, workflow orchestration, and integration dependency planning with engineering teams.
- How does this role ensure regulatory compliance within CLM features?
- The Product Owner ensures all CLM features meet regulatory obligations such as KYC/AML, CRS/FATCA, privacy, screening, and archival, by partnering closely with Controls and Compliance teams to embed robust first-line control environments.
- What are the key accountabilities for a Product Owner at Barclays?
- Key accountabilities include providing subject matter expertise, supporting product strategy and roadmap implementation, gathering and prioritizing requirements, ensuring product quality through testing, monitoring performance for optimization, and staying updated on industry technology trends.
- What are the 'LEAD' behaviors expected at Barclays for leaders in this role?
- If managing a team, leaders are expected to 'Listen and be authentic,' 'Energize and inspire,' 'Align across the enterprise,' and 'Develop others,' creating an environment for colleagues to thrive.
- What is the work arrangement for the Product Owner Technology role?
- This role is based out of Pune and is described as co-located with PBWM engineering teams, indicating an on-site or potentially hybrid work arrangement within the Pune office.
- What kind of skills are assessed for the Product Owner Technology position?
- Candidates will be assessed on critical skills including risk and controls, change and transformation, business acumen, strategic thinking, digital and technology expertise, and specific job-related technical skills.